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Customer reviews

Rating 4.7 out of 5 stars with 10717 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers recognize the product for its excellent water quality, ease of use, and strong overall performance. They also value its straightforward installation, good fit, and perfect compatibility with select refrigerators. While some customers find the product to be overpriced, issues such as leakage are not commonly reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 381 Showing 7,601-7,620 of 10,717 reviews
  • Rated 5 out of 5 stars

    Best had it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a filter for our frig.. Bought it at Lowe's, filters were on a ship some where on the coast. We would have to wait a month went to Best Buy, they had several filters on the shelf.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung products are always easy to operate and easy to use. Love the all Samsung products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product well built

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made product lasts six months as per refrigerator light. I’m sure it can last longer, due to no restriction in water loss or different taste.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for keeping stocked!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only concern is the cost of these water filters. They don't seem to last very long either. I do appreciate your store keeping them in stock. I just wish you would put them on sale occasionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't find the filter for my fridge in any stores and found it online via Best Buy. Free shipping for me and it is nice after 2 yrs of needing a new filter that I found it on their website!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Karole Caskey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy shopping - friendly and helpful - always in stock

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Water Filter Replaced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water filter was replaced approximately one year after purchasing this new refrigerator. The filter light came on and we bought a replacement and it was easy to install it.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Good but expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product seems to work fine, but it is very pricey. There is only one other well rated filter for my fridge that is about half the price but was sold out at the store. No noticeable difference to justify the higher price point of this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent buy at Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been purchasing from discount filters and have had issues. I did not know Bet Buy sold them - for the same price and the original deal - not a repurposed one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung water filter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great brand and does what it is suppose to do efficiently

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know what was wrong with it - but it made the water terrible. I tried to reach out to Best Buy and they said it wasn’t their problem. It’s funny because they’re $10-20 cheaper on Amazon so I guess that’s where I’ll be purchasing them from now on.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MADISONM,

      We understand how important good-quality water is in everyday life, and we appreciate you sharing your experience with the filter.

      It’s often related to the initial flushing process. Running several gallons of water through the filter right after installation usually helps stabilize the taste.

      You can explore the full guide in the fourth subtopic below:
      https://www.samsung.com/us/support/troubleshoot/TSG10003791/#water-from-the-dispenser-is-warm-or-tastes-bad

      If you need further assistance, you can connect with us through any of the options below:

      1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      2. Facebook Messenger: https://m.me/samsungsupport
      3. X: https://x.com/messages/compose?recipient%20id=18768513
      4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      Please have reference number 1152527183 ready when you contact us so we can assist you quickly.

      Samsung truly values your business.

      Jeffrey
      Samsung Care Samsung

  • Rated 5 out of 5 stars

    Water filter

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to replace and easy to order and fast shipping

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always in stock. Does not require tools to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we needed a new filter for our refrigerator it was easy to get it from Best Buy (where we also bought the Samsung Refrigerator.)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my samsung fridge. Easy to change and install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Filter for Samsung Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This really is the best filter if you have a Samsung Fridge! Yes you could buy this on Amazon, but without the Best Buy points.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Filter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm. Easy to Install. No mess. and higgly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best water filter out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new filter and with not knowing which filter I needed, a Best Buy employee helped me pick out the right one for my refridge. Best filter out there for the money. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    filter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this one belongs to my fridge and normally i changed ones at the year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean water

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung recommends this water filter to use in their refrigerators so since we bought the refrigerator at Best Buy we always buy it there when it's time to replace.

    I would recommend this to a friend