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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 10695 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention the great water quality, ease of use, and overall performance of the Water Filters for Select Samsung Refrigerators. Many customers find the installation process to be easy, and the filter fits well and is compatible with select Samsung refrigerators. However, some customers have expressed concerns about the price of the product, while a few have mentioned issues with leakage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 385 Showing 7,681-7,700 of 10,695 reviews
  • Rated 5 out of 5 stars

    Sansung S22 phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, camera. This is good value. It is a great i.provement from older phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Refrigerator Filter

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was hard for me to remove the old filter and replace the new one. Filters seem to be a little expensive, but they do last about six months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These filters always fit correctly and don't leak. If your ice maker quits working, get one of these new filters and it may fix it! It did with mine!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase iPhone 13 pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service! Didn’t have to wait to ask for help. Was greeted as I walked in.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 3 out of 5 stars

    Seems to do the trick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't noticed any strange particles or tastes in my water or ice, so it's doing it's job well. Seeing as it's pricey for the replacements, I'm hoping to get an ample amount of usage from the two that came with the purchase of the fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Item

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should have not had any trouble with it and been using it for 4+yrs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A bit pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon has filters for about 1/3 the cost of this one. But if you go by Samsung's manual, if you go with any other filter, it could void the warranty. Maybe when the warranty runs out I'll use generic. Nothing wrong with the filter itself, though. Lasts around 6 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mary Mack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to order and was delivered on time. My time is important and I will certainly order from Best Buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Filters water

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does it's job. Easy to install and water flows more freely after installing. I know there are cheaper versions of this out there, but I'm not sure of their quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this water filter as an extra for my new Samsung side-by-side. Lowest price I found was Best Buy.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Pretty good filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty good filter. It is a little pricey, though. It lasts for 6 months. So you are required to use 2 per year. When you change the filter out, it does leak water for several days after you dispense water.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Hvnlylight,

      Thank you for sharing your experience with us and your satisfaction is our topmost priority. We are glad to hear that you are satisfied with our products. We also apologize for the leaking water, for this water dripping may happen when air is trapped in the water line after a water filter is replaced or the fridge has recently been installed. We understand that our product is a little pricey, however, you won't regret the quality of water that was produced. We will surely notate your feedback about this matter for better products in the future.

      I highly recommend clicking these links for a basic troubleshooting guide for future reference:
      Proper guide in replacing the water filter:
      https://www.samsung.com/us/support/answer/ANS00060149/

      Leaks from the refrigerator's water filter
      https://www.samsung.com/us/support/troubleshooting/TSG01001852/

      You may also use this link for regular maintenance of your refrigerator's lifetime:
      https://www.samsung.com/us/support/answer/ANS00079481/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/

      If you need further assistance, please reach us through the following options:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144313057

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 5 out of 5 stars

    Filter Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product gets 5 stars; however, I had a very hard time removing the old filter. Just don’t have enough strength in my hand. Also hard putting the new one in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Water filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know I can get my refrigerator water filter at Best Buy because I bought it at Best Buy and you are never out of my water filter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Name Brand Filter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with the auto-order of these name-brand filter refills. A good price and they arrive as scheduled.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Difficult to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The filter itself works well. My only complaint is that it is VERY difficult to install. I had to call my son-in-law who is a body builder and ask him to do it. It still took him 20 minutes to get it in.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator for entire family.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. Great compartment access for the entire family. Small drawer compartment is perfect for snacks for my grandchildren to reach. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to replace!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great that Best Buy carries this water filter for the refrigerator we bought there several years ago. Convenient to purchase, and easy to replace!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this for awhile, then switched to an offbrand that was cheaper. The off brand caused leaking so I went back to this. I've had no issues with any of these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Water filter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these filters and they are great. They filter the water from the fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent water filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With price matching the product is a good value. This is the same filter that came with the Samsung refrigerator we purchased at Best Buy.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks so much for the 5 stars, Victorjv! ^Jecca Samsung