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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 10744 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers consistently note that this product delivers excellent water quality and is highly regarded for its ease of use and overall performance. Users also appreciate the straightforward installation process and the perfect fit for compatible refrigerators. While the product is widely praised, some customers have expressed concerns regarding its price point and occasional reports of leakage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 392 Showing 7,821-7,840 of 10,743 reviews
  • Rated 5 out of 5 stars

    Filter review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to change filters water on the downside it’s relatively expensive for what it is but what are you gonna do?

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    A basic water filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The filter is obviously overpriced. In places with hard water, the filter tends to need replacing more often. Samsung makes this filter specific for their refrigerator so you have no choice but to buy theirs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Water filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and excellent product. Great choice of delivery services as well. Buying this product for over 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t buy insignia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water filter works best with genuine OEM Samsung filter. Genetic filter is cheaper but doesn’t last as long or taste as good w Samsung filter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Brand is better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have tried the generic filters and they do not work as well as the Samsung Brand. The generic version I tried leaked. Stick with the real thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great water filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably my 6th filter for my fridge I bought from BestBuy. The water does not have any odor and the speed of the water getting filtered on demand is fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung water filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The convenience that bestbuy always has this item in stock. I used to order them directly from Samsung not knowing Best Buy has them in stock. Cheaper too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the right one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took two trips to get the right one for me. The difference in taste for unfiltered water and filtered water is obvious.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Dale! We're glad that you were able to finally get the right water filter and get back to enjoying fresh, great tasting water again. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Easy to order on-line

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very easy to order on-line. I'm glad that Best Buy carries this particular water filter for my refrigerator.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation directions confused me. I had everything in and my refrigerator still said I needed to change the filter. After I went online I saw that I had missed hitting a reset button. Also, it wants you to waste an enormous amount of water to clean it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Filters

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing is as good as the original manufacturer's product. Third party filters can leak.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Genuine Filter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My go to place for genuine Samsung water filters as I had a bad experience purchasing a "non genuine" filter off Amazon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - Water Filter for Select Samsung Refriger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i cant always count on best Buy to have My samsung Water filter in stock . Other Big Box retailers are always out of stock in my neighborhood

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Filter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Filter is working fine. Not much more to say. Thanks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    another water filter

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed item for my Samsung refrigerator. I guess it does well.... but disappointed that Samsung doesn't put the same quality and care into their appliances as they do for their small electronics.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    To refill my Samsung referigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the water filters at Best Buy when I see them. I like to keep one on hand in case Best Buy is out when I need one. Now that my Best Buy is being closed in Columbia SC I bought it. I change the filter every 6 months when my Samsung tells me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install and works great!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Summary says it all!!! WI'll now know what to but next time I need a refrigerator filter. Best Buy assistant was exceptional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    needed a water filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a OEM filter even though an insignia brand was an option but all sold out! Store rep gave me a price match, filter works great as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Water filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, happy that it was in stock and I was able to pick it up the same day that I needed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great water filter

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad my refrigerator is happy. I really don't like the red light being on because the filter needs to be changed.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey MyJayne1! We hope you're as happy as your refrigerator now! Thanks for taking such good care of the refrigerator. ^Jecca Samsung