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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 10695 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention the great water quality, ease of use, and overall performance of the Water Filters for Select Samsung Refrigerators. Many customers find the installation process to be easy, and the filter fits well and is compatible with select Samsung refrigerators. However, some customers have expressed concerns about the price of the product, while a few have mentioned issues with leakage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 400 Showing 7,981-8,000 of 10,695 reviews
  • Rated 5 out of 5 stars

    Filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the OEM filter. Works as expected. Local Best Buy is closer to me than the other big box stores. Will be purchasing again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its one of those products that you have to have if you own a fridge with water. The price is outrageous but you can't buy off name brand or the water will not work on the fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase of refrig Water Filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the filter Drove in filter brought to the car in and out in less than 5 minutes Thank You

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Water

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente, thank you I love the product! Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable product...we had tried another brand through Groupon and it broke inside the fridge. Never had that issue with these filters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though l have to change it so oftenly it is a must because it purifies everything so well!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Pretty good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a pretty good purchase. It was very easy to install. I just wish they lasted longer than six months!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Sims6j,

      We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. It warms our hearts to know that our Samsung Refrigerator and filters are part of your family now. If the water filter only lasts less than 6 months, this may happen depending on the quality of the water in your area and the amount of water you dispense, you may want to change the filter more or less frequently than the light suggests. We will notate your feedback about this matter to improve our products in the future.

      I highly recommend clicking these links for a basic troubleshooting guide for future reference:
      Proper guide in replacing the water filter: Reset the water filter light.
      https://www.samsung.com/us/support/answer/ANS00060149/

      You may also use this link for regular maintenance of your refrigerator's lifetime:
      https://www.samsung.com/us/support/answer/ANS00079481/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/

      If you need further assistance, please reach us through the following options:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144351464

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 5 out of 5 stars

    Needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Necessary item. They are less expensive here than Lowes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Filter Fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The filter works, but sometimes it is tough to tell if it fit correctly

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Filter

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful items which need eve day important best filters for Samsung fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product was in stock and easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked at non branded filters but decided to go ahead with the OEM one just to be sure and to get the longest life out of the filter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is good product and good help from bestbuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good product and got excellent customer service from best buy. when i went to shop, sales people helped me lot ..thanks to best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought our Samsung refrigerator at Best Buy. Having the convenience of getting the exact filter when we need it gives peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best place to get filters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy my filters at Best Buy. Same price as the home improvement stores but you can use your reward certificates here and get points

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these in my Samsung fridge and they will last almost an entire year. I do live by myself, but i drink water like a camel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right filter

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product arrived on time. Best Buy is always known to sell original stuff and the filter was no exception

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent using this product, I am really happy us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent using this product, I am really happy using it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I mean... it's a filter.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This filter works as intended for my Samsung frig I bought from Best Buy last year. Filter went about 8 months before I tasted the need to change it. Only complaint is how much they cost... would rather it be $20 cheaper but oh well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We primarily use the ice maker in our fridge, not the drinking water so much. The filter does its job in creating great tasting ice cubes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The filter I had when I first bought the refrigerator numbers didn’t match but it works great

    I would recommend this to a friend