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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 10744 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention that this product provides excellent water quality and is remarkably easy to use and install. Users are generally satisfied with its overall performance and appreciate how well it fits and functions with compatible refrigerators. While the filter is highly regarded for its effectiveness, some customers have expressed concerns regarding its price point. Additionally, there are very few reports of issues related to leakage, suggesting a reliable design for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 408 Showing 8,141-8,160 of 10,743 reviews
  • Rated 5 out of 5 stars

    Filters

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is excellent product!!!!! I recommend this item, is good

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Water filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely happy with the price that we were able to get this filter for. We were able to price compare and got it in mail before the date it was supposed to be delivered. I received amazing help from a Best Buy associate ordering the filter. Our water taste exactly like it did when we first purchased the fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Water filter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought new fridge and when fridge came already had one good thing rewards paid for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great filter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little difficult to install - hard to tighten. The insignia brand is earlier to install and cheaper

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok but it doubles the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s OK but doubles the price imaginary one and I don’t really know how much difference there is on the filtering

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Alvaro,

      We understand how you feel regarding the price of the filter.

      The water filter is worth every dollar since it provides safe water for you and your family. It has NSF certification to remove contaminants to provide safe and clean water.

      Should you still need support, please don’t hesitate to reach out to us through the channels below.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, provide us with this reference number (1150301464), and it will help our team pull up your information.

      ^Rodel Samsung

  • Rated 5 out of 5 stars

    The product filters the water and it is pleasant.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This filter works. Others I purchased did not correctly filter the water and left an unpleasant taste. Worth the extra cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little pricey, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading many reviews for off brand filters, I felt most comfortable going with the official Samsung one. I'm glad I did if only for peace of mind, haven't had any problems with and it's been about 4 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best water filter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can totally taste the difference when you change out with this new filter. Taste the difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use replacement filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and lasts a long time. I do. It want to risk using the off brand just the Samsung product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought insignia model and my dispenser broke. First thing Samsung asked was if I bought off brand. Buy OEM only. Don't buy off brand.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Twice as expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is twice as expensive as the off brands that seem to be of the same quality. Manufacturer "requires" you to use or run the risk of voiding warranty.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Water Filter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Filter is a good and reliable product. What can I say, when you need a water filter for the refrigerator that was purchased at Best Buy, that's the place to get it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricy but last for months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use our water dispenser on a daily basis heavily and this water filter last usually about six months, so the price is justified

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Name brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried another off brand and it leaked, well worth the money to pay for the name brand!

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Your drinking water is only as good as your filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a Samsung refrigerator/freezer with a water dispenser inside the refrigerator, don't skimp on the water filter. Very important to change it with only the manufacturer brand and every 6 months as recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will only buy this brand for my refrigerator. Have ordered others on line but they do not last as long as this brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never thought about getting a water filter at Best Buy. But it makes sense since they sell refrigerators.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Plug and Play Filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great filter exactly what I needed for my fridge, we were going to go with a generic brand but found the OEM filter to be reasonably priced at Best Buy and readily available. Great deal as well on price match.. Thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good water filter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s a cheaper one out there but I’m not taking a risk. This is the best water filter for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It last our family of 5 close to 4 months with us using the water & ice feature constantly.

    I would recommend this to a friend