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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 10744 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention that this product provides excellent water quality and is remarkably easy to use and install. Users are generally satisfied with its overall performance and appreciate how well it fits and functions with compatible refrigerators. While the filter is highly regarded for its effectiveness, some customers have expressed concerns regarding its price point. Additionally, there are very few reports of issues related to leakage, suggesting a reliable design for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 415 Showing 8,281-8,300 of 10,743 reviews
  • Rated 5 out of 5 stars

    Long lasting filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This filter is great. He last a very long time before it needs replacing. I would definitely recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to buy a new filter for my refrigerator and this one is a good product that has not given me any problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This filter is as good as one can expect from a refrigerator filter. It does an OK job but still leaves much to be desired. Better than no filter at all. I think my PUR pitcher filter does much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent long lasting filtration for Samsung refrigerator

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for the positive feedback! We love hearing from our happy customers. ^Shay Samsung

  • Rated 5 out of 5 stars

    Great product for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are glad we are able to get our filter locally and we don’t have to order online!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lasts longer than the knockoffs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung makes a good product. Knock on wood I have never had any issues with my Samsung appliances / products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth the price to get the authentic filter. easy reminder with auto replenish

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean water

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tested my water for impurities and it really does a great job versus tap water

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Water filter wrong type

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After many attempts to make you aware that this was the wrong filter and that I wanted to cancel this standing order you still send it and charge me. I have tried many times to do this and no one has. Ever listened.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We value the time you took to share your feedback about your water filter, StanleyA, and it helps us identify the best way to assist you.

      For support with your order, we recommend contacting Best Buy directly. Their team can review your purchase details and explore any available replacement or exchange options.

      You can reach Best Buy at 888-BEST BUY (888-237-8289) or visit www.bestbuy.com.

      Samsung appreciates your time and business.

      Khristine
      Samsung Care Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It is what it is...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, changing the filters are a necessity these days... my experience with this went smoothly as replacement of the cartridge is simple and takes seconds. Not having to worry about remembering to purchase the filters is also an easy commitment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, easy shipment.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement filter. Awesome it ships automatically too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good quality filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Authentic and exact match for the fridge. Good price too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST FILTER FOR YOUR SAMSUNG FRIDGE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the insignia brand I will definitely buy Samsung filters for now on!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to replace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The strange size is because of how little space it takes up in the fridge and how easy it is to replace. One complaint -- replacing the filter always leaks a little bit of water. But nothing a small rag can't mop up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase experience,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales counselor was knowledgable, patient. Helped me to arrive at a purchase decision I was comfortable with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Factory replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great filter. Make sure you get the Samsung replacement filter. The after market filters are short lived.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and friendly workers. Great price too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product is well built

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used samsung all my life and bought the IPAD pro for work. Takes some getting use to but it's a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love it. Great pricing. Very cool item. You will enjoy. Thx Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    last a long time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this filter lasts a long time. Be sure to price match as Amazon usually has a better price.

    I would recommend this to a friend