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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 10743 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention that this product provides excellent water quality and is remarkably easy to use and install. Users are generally satisfied with its overall performance and appreciate how well it fits and functions with compatible refrigerators. While the filter is highly regarded for its effectiveness, some customers have expressed concerns regarding its price point. Additionally, there are very few reports of issues related to leakage, suggesting a reliable design for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 426 Showing 8,501-8,520 of 10,743 reviews
  • Rated 5 out of 5 stars

    Water is better with filter.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water tastes better after using the filter. But they do need to lower the price on the replacement. A little high.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was ok but hard to take the old one out but i got it after a few tries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works and lasts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always replaces when filter light comes on. Always seems to be in stock. Glad it lasts for months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    direct replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried other brands they just do not clear the water, like the original Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price match

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a price match and bought it from best buy really love you guys have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my brother in law puts it in for me because the water has to be turned off under the sink and I can't do that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good water filter, the parece was cheap compare to other retail store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Auto replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This auto replacement is the best dont have to worry about it just comes every 6 months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tasting water and ice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bottled water is no longer necessary when you're at home. This filter removes tastes and odors well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Water filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No special features that I'm aware of. This is the one that fits my fridge. Lasts for 6 to 8 months.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well - comes with poor directions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is not a set of directions that are model specific, which makes installation more difficult the first time. Needed to go online to see how to turn off the change filter indicator.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works as designed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We tried the generic substitute for this and it caused us to need a repair on the refrigerator so we find we need to get the Samsung brand and it works just fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's ok I guess, a little hard to put in.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure how well it is working as my brand new Samsung Refrifgerator ice maker is on the fritz ever since I had to replace the filter. Going to call Best Buy next week to come repair it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Water filter install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install just remember to turn off ur water.... Lol

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job. Replace filter when fridge tells you or the fridge will rattle like it's falling apart when you dispense water. Replacement filters get expensive when you have to replace them every six months

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good filter. Sometimes it is a little bit hard to take out of the refrigerator because it's hard to grip once it's installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Water Filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having filtered water in my refrigerator. It is, however, hard to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for what it works for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is fine, I wish someone would’ve told me there were store brands of these.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for the feedback. ^Shifa Samsung

  • Rated 4 out of 5 stars

    Filtered water in the door...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I appreciate the filtering process so that I feel comfortable drinking straight from the door, I wish the filter wasn't do difficult to install or that I had to get down on my hands and knees to do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great water filter for my refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product plus I got a great price from Best Buy store. I will go back again anytime for this product

    I would recommend this to a friend