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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 10716 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers recognize the product for its excellent water quality, ease of use, and strong overall performance. They also value its straightforward installation, good fit, and perfect compatibility with select refrigerators. While some customers find the product to be overpriced, issues such as leakage are not commonly reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 451 Showing 9,001-9,020 of 10,716 reviews
  • Rated 5 out of 5 stars

    This is a necessary item for my refrigerater.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as I am concerned this is a necessity and it works up to standard.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Amazed at effectiveness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was amazed at the effectiveness of these filters . I accidentally left my previous one installed beyond the useful life and it was amazing to see all the sediment that was captured that dripped out when I removed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I always buy from Best Buy because they usually have it in stock

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy that these water filters are available at the store!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    simple to replace & install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've replaced this product twice (once a year), & it's readily available/in stock!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great water filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good water filter and great price at Best Buy when they match the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer satisfied my needs perfectly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value no problems ink program good value and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to switch out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was lower then other places I looked at.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FILTERS THE WATER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I PREFER TO USE THE SAME FILTERS THAT COME WITH ANY PRODUCT I BUY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to find and order

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was very easy to find and easy to order.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're glad you're happy with the filter, Bobwithlucinda! ^Jecca Samsung

  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this water filter is a bit pricey. But we have no choice. Need to change the filter every 8 months

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Avichang,

      We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. It warms our hearts to know that our Samsung Refrigerator and filters are part of your family now. We understand that our product is a little pricey, however, you won't regret the quality of water that will be produced. We recommend that you replace the water filter every six months for better quality water. The refrigerator's water filter light will let you know when those six months are up and should be reset after changing the filter. We will surely notate your feedback about this matter for better products in the future.

      I highly recommend clicking these links for a basic troubleshooting guide for future reference:
      Proper guide in replacing the water filter:
      https://www.samsung.com/us/support/answer/ANS00060149/

      You may also use this link for regular maintenance of your refrigerator's lifetime:
      https://www.samsung.com/us/support/answer/ANS00079481/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/

      If you need further assistance, please reach us through the following options:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144313554

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 5 out of 5 stars

    great water filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a replacement filter and it works great for my refrigerator

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thanks for this service

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our delivery was timely and within a day or two of the expiration of the last water filter. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was exactly what I needed in maintenance for my Samsung refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price best buy put it on sale grabbed enough for the year long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great filter for my fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to find just checked my account to find what I bought last time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Water quality

    Rated 4 out of 5 stars

    Good filter

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good filter. A little pricey but good quality. Works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed for samsung refrigerator. Lasts for quite some time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was a great purchase and easy purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Water filter for Samsung refrigerator.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is s a standard spare water filter for Samsung refrigerators. The refrigerator comes with a built in one and lasts aprox 6 months

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're very pleased to know you're enjoying the water filter, pmsr! Thank you for being a Samsung customer. ^Mae Samsung