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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 10743 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention that this product provides excellent water quality and is remarkably easy to use and install. Users are generally satisfied with its overall performance and appreciate how well it fits and functions with compatible refrigerators. While the filter is highly regarded for its effectiveness, some customers have expressed concerns regarding its price point. Additionally, there are very few reports of issues related to leakage, suggesting a reliable design for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 458 Showing 9,141-9,160 of 10,743 reviews
  • Rated 5 out of 5 stars

    Good Filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy replacement, seems like it lasts a long time.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're glad to hear it, DJ12! Thanks for the 5 stars. ^Jecca Samsung

  • Rated 5 out of 5 stars

    good filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice filter. Used it few times before. Like the samsung brand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with the filter. Easy to change. Do wish they lasted a bit longer at that price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    glad to get my water filter here as they will match the price of competitors!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Filter is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This filter works great and has a long life of expectancy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my refrigerator filter and change it every year

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for the five stars, Toll! ^SuSu Samsung

  • Rated 5 out of 5 stars

    Great filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, fast convenient service at store to find correct filter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As per model instructions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Per manual with Samsung refrigerator - this was the recommended filter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Water filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it is suppose to. Filters my fridge water.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    expect it serves the purpose and is up to code.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the filter required for the ice-maker by the manufacturer. This is not an item of choice, but of necessity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as expected and it lasts longer then the previous one we had from LG

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Water filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water filter has a life time of around six months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a refrigerator water filter. What else do you expect me to say?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EASY WATER FILTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SAMSUNG WATER FILTER WAS EASY AND EFFORTLESS TO REPLACE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right filter needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a filter for my refrigerator and Best Buy had in stock. Great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great. easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung appliances are great products. I would not hesitate to recommend them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expensive but Necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you use the ice maker or filtered water in your fridge, there's no way around this product. I hardly ever use either, so I'm always surprised how quickly the filter light comes on. Last time, I figured the filter light was just a ploy to get me to replace the filter, but not long after the light came on, I noticed visible mineral deposits in my melted ice. So, I gave in and replaced it. I've taken to leaving the ice maker off most of the time; hopefully that helps.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello drilpy,

      Thank you for reaching out. We will take note of your feedback as this helps us improve more especially on the quality of the products we offer.
      About the water filter in your Samsung Refrigerator.
      Replacing the water filter in your fridge helps keep your water tasting fresh and helps to prevent odors. Your Family Hub panel will notify you when it’s time to change it, which is about every 6 months. First make sure you purchase a genuine Samsung filter made specifically for your fridge model. You can find replacements on Samsung.com. When you’re ready to replace it, turn off the water line to the fridge, drain the waterline by running the dispenser, and then turn the old filter counterclockwise to pull it out. After you insert the new filter, turn it clockwise to lock it in place, and then turn your water valve back on. All that’s left is to run the water for a few minutes to flush it and reset the replace filter alert on your fridge.
      https://www.youtube.com/watch?v=jqKv2qwO_hk


      For further concerns, you may reach us via the following option.
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us


      - Reference ticket number:1144312511

      ^Ross Samsung

  • Rated 3 out of 5 stars

    Works but is expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the expensive side. I normally buy their in-house brand but they were out of stock. The sales person was accommodating and found one of the Samsung filters in the back room. Like many items, the supply was low on filters. I would recommend this replacement filter only if others, less expensive filter are not available.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy water filter to replace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff is always so helpful, they found what I needed & on my way.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    very expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took off 2 stars from price alone. Works well but very expensive to only last 6 months.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Nana,

      We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. It warms our hearts to know that our Samsung Refrigerator and filters are part of your family now. We recommend that you replace the water filter every six months for better quality water. The refrigerator's water filter light will let you know when those six months are up and should be reset after changing the filter. We understand that our product is a little expensive, however, you won't regret the quality of water that will be produced. We will surely notate your feedback about this matter for better products in the future.

      I highly recommend clicking these links for a basic troubleshooting guide for future reference:
      Proper guide in replacing the water filter
      https://www.samsung.com/us/support/answer/ANS00060149/

      You may also use this link for regular maintenance of your refrigerator's lifetime:
      https://www.samsung.com/us/support/answer/ANS00079481/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/

      If you need further assistance, please reach us through the following options:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144351176

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung