Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 10743 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention that this product provides excellent water quality and is remarkably easy to use and install. Users are generally satisfied with its overall performance and appreciate how well it fits and functions with compatible refrigerators. While the filter is highly regarded for its effectiveness, some customers have expressed concerns regarding its price point. Additionally, there are very few reports of issues related to leakage, suggesting a reliable design for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 460 Showing 9,181-9,200 of 10,743 reviews
  • Rated 4 out of 5 stars

    Great store

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    since we bought appliances from this location we were thrilled that accessories were also available for purchase without having to order online

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and brand name is always good choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy is so helpful & knowledgeable. The service was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's just a filter

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's only filter and easy to replace, any idiots can replace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great experience.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person knowadgble, the transaction was quick and accurate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t recommend another filter the best there is

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to replace

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only reason why it is not 5 stars is that it seems they don't last long enough or I am drinking too much water one of the two...

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there, Okie! I know it may feel like they do not last long but these filters ususally last about 6 months or about 300 gallons of water of use. Thank you for taking the time to leave this review! ^Michelle Samsung

  • Rated 5 out of 5 stars

    Great filter

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this filter. It was a great price also. Would recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good filter, works well, wanted the same brand as our refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stick with the branded filters

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The generic filters don’t seem to last as long....

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks for the helpful suggestion, Josh. We are happy to hear that this filter gives you the clean and refreshing water you deserve. ^Lo Samsung

  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Hard to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to use this filter for the refrigerator, but it is very hard to use. I like where it is located in the unit, which should make it easy to change. But, the pressure is so great, it's next to impossible for me to change. I have to use a pair of pliers to get the old one out. The new goes in with just a little difficulty.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi RedinAZ,

      We appreciate you reaching out regarding your inconvenience with our Samsung Refrigerator water filter and we know how important water filters are especially if we need quality water for our daily water intake. We apologize for the inconvenience that you are having a hard time replacing the water filter. Don't worry we will surely notate your feedback about this matter.

      I would like to help by providing this link to properly guide you on the water filter replacement:
      Replace the water filter in your Samsung refrigerator:
      https://www.samsung.com/us/support/answer/ANS00060149/

      For other troubleshooting guides:
      https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https://www.samsung.com/us/support/

      You may also use this link for regular maintenance or your refrigerator:
      https://www.samsung.com/us/support/answer/ANS00079481/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/

      If assistance is needed, please reach us with the following options to further assist you:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144301463

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 5 out of 5 stars

    Easy to use.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tub is more than big enough to wash about any comforter you have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better pricing than Samsung and quick/convenient!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Filter

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to replace and in very affordable price range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is exactly what we needed.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since we bought our refrigerator from you, we bought the filter there also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge Filters

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved in my favorites for reorders- so simple and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still works further even if the indicator lights were already on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great filter

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great filter at a good price after price matching.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      How refreshing! Thank you for choosing Samsung. ^Lo Samsung

  • Rated 4 out of 5 stars

    Great value for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price for this filter is very reasonable. The only issue I have is the frequency it has to be replaced, but it is still a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for carrying in stores

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So great to find Best Buy still carrying these filters in stores.

    I would recommend this to a friend