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Customer reviews

Rating 4.7 out of 5 stars with 10698 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention the great water quality, ease of use, and overall performance of the Water Filters for Select Samsung Refrigerators. Many customers find the installation process to be easy, and the filter fits well and is compatible with select Samsung refrigerators. However, some customers have expressed concerns about the price of the product, while a few have mentioned issues with leakage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 461 Showing 9,201-9,220 of 10,698 reviews
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Works but overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like other reviewers I think this is overpriced, and there doesn't seem to be any other choices left.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Seniordude,

      We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. It warms our hearts to know that our Samsung Refrigerator and filters are part of your family now. We recommend that you replace the water filter every six months for better quality water. The refrigerator's water filter light will let you know when those six months are up and should be reset after changing the filter. We understand that our product is a little expensive, however, you won't regret the quality of water that will be produced. We will surely notate your feedback about this matter for better products in the future.

      I highly recommend clicking these links for a basic troubleshooting guide for future reference:
      Proper guide in replacing the water filter:
      https://www.samsung.com/us/support/answer/ANS00060149/

      You may also use this link for regular maintenance of your refrigerator's lifetime:
      https://www.samsung.com/us/support/answer/ANS00079481/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/

      If you need further assistance, please reach us through the following options:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144400041

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 5 out of 5 stars

    Water filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a filter. I was able to easily find this model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Authentic Samsung refrigerator part

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Competitve price, convenient in stock item, would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a water filter - it does what it does for a good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easiest option to keep water clean & safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it removes arsenic & other contaminants!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      No better feeling than knowing you have safe clean drinking water, Steve! Thanks for sharing this with us! ^Mae Samsung

  • Rated 5 out of 5 stars

    FILTER WAS REQUIRED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CUSTOMER SERVICE LOOKED UP MY REFRIG AND GOT ME THE CORRECT FILTER

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price on a good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. The Best Buy price was the lowest for this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best filter, no leaking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not use any other filter for our Samsung refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered fast. Works like a charm second one I've purchased from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OEM works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Original replacement filter. Works as advertised..

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That was our goal, Carol! Thanks for sharing! ^Mae Samsung

  • Rated 5 out of 5 stars

    Great filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the original Samsung filter for your fridge. These are awsome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a water filter and they price matched the competition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Water tase better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps with the coloring of the ice cubes and the water looks clearer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy if ordered on subscription have to buy one anyway

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is great to be ablle to buy the spare parts for your apliance when you need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We change the filters every six months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always receive good value on our purchases from Best Buy !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great filters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great filter for my frig and I will keep buying the filters

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always choose this brand. I love bought with you thanks

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cancel subscription

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop sending this!!! Cancel this order, l, we have cancelled it 1 1/2 years ago. We no longer have refrigerator and have moved. !!!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      To better assist you with cancelling a subscription, please contact Best Buy's customer service department at (888) 237-8289. They are open 24 Hours a Day.

      They can either answer your question or transfer you to your local store to answer your specific concern.

      Leo Samsung

  • Rated 4 out of 5 stars

    Great package deal!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a very good deal . Needed new filters and found this three package deal at BB and cheaper couldn’t go wrong.

    I would recommend this to a friend