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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 10743 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention that this product provides excellent water quality and is remarkably easy to use and install. Users are generally satisfied with its overall performance and appreciate how well it fits and functions with compatible refrigerators. While the filter is highly regarded for its effectiveness, some customers have expressed concerns regarding its price point. Additionally, there are very few reports of issues related to leakage, suggesting a reliable design for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 462 Showing 9,221-9,240 of 10,743 reviews
  • Rated 5 out of 5 stars

    Good filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good last six months I recommend to anyone who has Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    workes fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to buy one every 6 months or so, would like it if one would do it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best water filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We only buy it at Best Buy . Cheaper and always in stock .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    water filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate being able to order on line. Arrived on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for my refrigerator. Last about six months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Samsung filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Samsung filter For your fridge. A must buy for Samsung owners

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered fast. Works like a charm second one I've purchased from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Filter works great. I get 6-8 months use before replacing it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Basic water filter for my fridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the required filter for my fridge. The usage I get I believe is average but it does the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and service and reliable. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great filter for our refrigerator to filter our water

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    last 6 months , expensive, but i don't have to buy water any more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price on a good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. The Best Buy price was the lowest for this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is great to be ablle to buy the spare parts for your apliance when you need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was very comparable with other stores that I checked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the original Samsung filter for your fridge. These are awsome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    definitely OEM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No hassle, easy to replace. Do use your shut valve.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for the five stars, OUTDOORSMAN! ^SuSu Samsung

  • Rated 5 out of 5 stars

    Good water filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water comes out clear. This filter works well.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That's refreshing to hear, Yolee. Thank you for choosing Samsung. ^Lo Samsung

  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Works but overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like other reviewers I think this is overpriced, and there doesn't seem to be any other choices left.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Seniordude,

      We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. It warms our hearts to know that our Samsung Refrigerator and filters are part of your family now. We recommend that you replace the water filter every six months for better quality water. The refrigerator's water filter light will let you know when those six months are up and should be reset after changing the filter. We understand that our product is a little expensive, however, you won't regret the quality of water that will be produced. We will surely notate your feedback about this matter for better products in the future.

      I highly recommend clicking these links for a basic troubleshooting guide for future reference:
      Proper guide in replacing the water filter:
      https://www.samsung.com/us/support/answer/ANS00060149/

      You may also use this link for regular maintenance of your refrigerator's lifetime:
      https://www.samsung.com/us/support/answer/ANS00079481/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/

      If you need further assistance, please reach us through the following options:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144400041

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 5 out of 5 stars

    FILTER WAS REQUIRED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CUSTOMER SERVICE LOOKED UP MY REFRIG AND GOT ME THE CORRECT FILTER

    I would recommend this to a friend