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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 10743 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention that this product provides excellent water quality and is remarkably easy to use and install. Users are generally satisfied with its overall performance and appreciate how well it fits and functions with compatible refrigerators. While the filter is highly regarded for its effectiveness, some customers have expressed concerns regarding its price point. Additionally, there are very few reports of issues related to leakage, suggesting a reliable design for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 467 Showing 9,321-9,340 of 10,743 reviews
  • Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the product. Would definitely recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend to buy it when is time ....it's worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just a great filter!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth buying after market products, stick with Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a filter that I usually buy, it is dependable and affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what was needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and helpful associates at the Beavercreek store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long Lasting Filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Filtration seems to last much longer than indicated.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    It's a filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit pricey for no more than what it is. Will probably look for a generic filter next time

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water filter product does as intended and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent water filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent & available water filter for Samsung refrigerators.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Only lasts 6 months and costs too much.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It should last longer and cost less. It costs over $100 a year for filters.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Myrn,

      We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. It warms our hearts to know that our Samsung Refrigerator and filters are part of your family now. We apologize for the inconvenience of the water filter only lasting less than 6 months. This happens depending on the quality of the water in your area and the amount of water you dispense, you may want to change the filter more or less frequently than the light suggests. We understand that our product is a little expensive, however, you won't regret the quality of water that will be produced. We will surely notate your feedback about this matter for better products in the future.

      I highly recommend clicking these links for a basic troubleshooting guide for future reference:
      Proper guide in replacing the water filter: Reset the water filter light.
      https://www.samsung.com/us/support/answer/ANS00060149/

      You may also use this link for regular maintenance of your refrigerator's lifetime:
      https://www.samsung.com/us/support/answer/ANS00079481/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/

      If you need further assistance, please reach us through the following options:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144351565

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 5 out of 5 stars

    easy changing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    clean and easy changing filter. love the clean option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was exactly what we needed and we received quickly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Good filtering

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to filter good. Easy to install. Doesn't last as long as they say. Should have sales on this occasionaly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this it last the whole time it states

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product to my family and friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special. Gets the job done. Replace every 6 - 9 months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great water filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this water filter works fine but it was a little difficult to put in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Quality Products ... as usual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as usual, one of Samsung quality products that is very easy to change.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I would recommend this for a Samsung refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy this brand for my refrigerator and I like it

    I would recommend this to a friend