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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 10743 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention that this product provides excellent water quality and is remarkably easy to use and install. Users are generally satisfied with its overall performance and appreciate how well it fits and functions with compatible refrigerators. While the filter is highly regarded for its effectiveness, some customers have expressed concerns regarding its price point. Additionally, there are very few reports of issues related to leakage, suggesting a reliable design for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 471 Showing 9,401-9,420 of 10,743 reviews
  • Rated 4 out of 5 stars

    It's the Mfg's replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Pricey but It's the Samsung quality replacement so it's lasts longer than the knock off ones that you get when you order online

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy this filter replacement from Best Buy

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's what you expect of a branded product, works great but it's a bit pricey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Store always has this in stock. Wonderful product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use. does a good job. good filter to use. not sure how much more to say about a refrigerator filter.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is a good product. No problems. Due to very little uses of cold water dispenser usually lasts longer then recommended change out date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good filter for refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The filters work wonderfully. I have had no trouble

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a good filter and last for at least 6 months or so

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is the best and this water filter last me about 1 year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great filter and a great price from best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great price for my samsung refrigerator

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Hopefully this is filtering my water

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yep, not sure how to prove it is, but hopefully it is. For $50, it better. Unreal expensive.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Martin,

      We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. It warms our hearts to know that our Samsung Refrigerator and filters are part of your family now. We recommend that you replace the water filter every six months for better quality water. The refrigerator's water filter light will let you know when those six months are up and should be reset after changing the filter. We understand that our product is a little expensive, however, you won't regret the quality of water that will be produced. We will surely notate your feedback about this matter for better products in the future.

      I highly recommend clicking these links for a basic troubleshooting guide for future reference:
      Proper guide in replacing the water filter:
      https://www.samsung.com/us/support/answer/ANS00060149/

      You may also use this link for regular maintenance of your refrigerator's lifetime:
      https://www.samsung.com/us/support/answer/ANS00079481/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/

      If you need further assistance, please reach us through the following options:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144317791

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    right part first time great service all time at best buy

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Works as it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing fancy here. It works as any water filter should. It is expensive for a water filter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - Water Filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great, I change them every six months...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always go brand, tied off brand, brand by far best

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but needs Frequent Replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It filters the water but the indicator light always comes on my refrigerator before the rated 6 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions are straightforward and fits my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just a water filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no problems with the product in about 10 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to last a lot longer than I expected it to .

    I would recommend this to a friend