Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 10698 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention the great water quality, ease of use, and overall performance of the Water Filters for Select Samsung Refrigerators. Many customers find the installation process to be easy, and the filter fits well and is compatible with select Samsung refrigerators. However, some customers have expressed concerns about the price of the product, while a few have mentioned issues with leakage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 473 Showing 9,441-9,460 of 10,698 reviews
  • Rated 3 out of 5 stars

    Wrong one given.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product ok but when i got home i notice the sales associate gave me the wrong one after showing her a picture of the one i was looking for.had to make a 2nd trip back to store.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Great new filter for my Samsung refrigerator.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive cost, but it does last twice as long as other models.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Quick and easy to install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Filters have been in stock each time we have visited store. They are easy to buy and use.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Llll1,

      We appreciate you giving us your honest feedback about the Samsung water filter. Thank you for purchasing our Samsung product. We are happy to hear that you are satisfied with our service and you can use the water filter easily.

      Thank you for choosing Samsung, and have a great day!

      Ticket number: 1144271490
      ^Rainly Samsung

  • Rated 5 out of 5 stars

    Filter

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to find the right one for my fridge. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great water filter for our refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great water filter. They last for a few months ***

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Skip the bargain brands

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had problems with bargain brand versions. Couldn’t handle water pressure. No problems with this one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like a cheaper brand that fits my icemaker

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORKS AS EXPECTED

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NO ISSUES WITH THE FILTER. SEEMS TO DO THE JOB WELL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good calue

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to replace mine. Best price available. Easy pickup

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult to Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water filter works fine once it is installed, the problem is the install. Samsung put the location of the water filter in an odd position and it took me about 20 minutes to switch filters. The instructions recommend to turn off the water first, but it's not easy for me to get to the back of the fridge and reach the valve. Had a major issue with installing the new filter as water kept shooting out.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Chanel,

      Thank you for sharing your experience with us and your satisfaction is our topmost priority. We apologize for the inconvenience that you are having a hard time replacing your water filter. Don't worry we will surely notate your feedback about this matter.

      You may use this link for a proper guide in replacing your water filter:
      https://www.samsung.com/us/support/answer/ANS00060149/

      You may also use this link for regular maintenance of your refrigerator's lifetime:
      https://www.samsung.com/us/support/answer/ANS00079481/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/

      If you need further assistance, please reach us through the following options:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144306080

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 4 out of 5 stars

    Good Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint would be I wish the filters would last longer than 6 months. But nothing you can really do about that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a filter and customer service was right there

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, it’s a little overpriced for a water filter.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your feedback, Samsunguser. ^Lo Samsung

  • Rated 5 out of 5 stars

    nice water filter

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    be sure to use price match using amazon. It will save money!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special but does what it is supposed to do.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 2 out of 5 stars

    filter warning issue

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased the replacement filter when I received the notice on my refrigerator. after i replaced it, the same warning light went on very quickly. not sure what the issue is but the water still tastes great and there are no observable problems product works fine but not sure about integration and notification.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was a great replacement from my factory part.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Filtration

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The filter is easy to remove and install. I hope it last for six months as advertised .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Filter!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This filter works great in our Samsung refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Whole family drinks from Samsung fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pack gives you the best value for the water filters. You know you're going to need another one at some point, so I always get this two pack to help save money. Water tastes great!

    I would recommend this to a friend