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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 10743 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention that this product provides excellent water quality and is remarkably easy to use and install. Users are generally satisfied with its overall performance and appreciate how well it fits and functions with compatible refrigerators. While the filter is highly regarded for its effectiveness, some customers have expressed concerns regarding its price point. Additionally, there are very few reports of issues related to leakage, suggesting a reliable design for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 475 Showing 9,481-9,500 of 10,743 reviews
  • Pros mentioned:
    Water quality

    Rated 3 out of 5 stars

    Its hard to put in fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s hard to work it into fridge and but good quality.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      We congratulate you for taking the proper steps to make sure you are getting the best performance and taste from your Samsung Refrigerator. I am sure that your taste buds thank you. We also thank you for choosing Samsung and being a part of our growing family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like a cheaper brand that fits my icemaker

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was a great replacement from my factory part.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Great filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thinking is a good product but the price is a little bit race but it's nice to have it I like them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a filter and customer service was right there

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult to Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water filter works fine once it is installed, the problem is the install. Samsung put the location of the water filter in an odd position and it took me about 20 minutes to switch filters. The instructions recommend to turn off the water first, but it's not easy for me to get to the back of the fridge and reach the valve. Had a major issue with installing the new filter as water kept shooting out.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Chanel,

      Thank you for sharing your experience with us and your satisfaction is our topmost priority. We apologize for the inconvenience that you are having a hard time replacing your water filter. Don't worry we will surely notate your feedback about this matter.

      You may use this link for a proper guide in replacing your water filter:
      https://www.samsung.com/us/support/answer/ANS00060149/

      You may also use this link for regular maintenance of your refrigerator's lifetime:
      https://www.samsung.com/us/support/answer/ANS00079481/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/

      If you need further assistance, please reach us through the following options:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144306080

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 4 out of 5 stars

    Gotta have it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a water filter for a fridge. You sorta need it if you want your water to taste right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just the part I needed. In stock!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy was the only store that had factory part in stock

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special but does what it is supposed to do.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Filtration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The filter is easy to remove and install. I hope it last for six months as advertised .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint would be I wish the filters would last longer than 6 months. But nothing you can really do about that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this purchase that I have made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great filter. Thanksssssssssssssssssssssssssssssssss

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Filter!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This filter works great in our Samsung refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy for me to go to Best Buy as I get in and get out

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Water filters

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used them and reordered them for about 5 years, it works very well. I will continue using and reordering these filters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water filter was exactly what we expected. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The filter for Samsung is good but a little pricey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy removal and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to remove and replace with new filter.easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long lasting filter good buy.......................

    I would recommend this to a friend