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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 10743 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention that this product provides excellent water quality and is remarkably easy to use and install. Users are generally satisfied with its overall performance and appreciate how well it fits and functions with compatible refrigerators. While the filter is highly regarded for its effectiveness, some customers have expressed concerns regarding its price point. Additionally, there are very few reports of issues related to leakage, suggesting a reliable design for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 477 Showing 9,521-9,540 of 10,743 reviews
  • Rated 4 out of 5 stars

    Necessary product. Doesn't last long enough.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to replace every 4-5 months so a non-discretionare purchase. No choice of brands. Sometimes hard to find display in store.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, it’s a little overpriced for a water filter.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your feedback, Samsunguser. ^Lo Samsung

  • Rated 4 out of 5 stars

    OEM water filter for Samsung Refrigerator

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price for this water filter was very competitive at Best Buy. It is the OEM version.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to change out

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water was cloudy after changing out for about 10 gallons.... but we heard to let 6 gallons flow....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Water Filter for Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. I just wish it would also filter out the 'white stuff', which is apparently calcium carbonate that is in my well water.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Drinking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are worried about bad tasting water then get this if you live in a place with well water get this

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're very pleased to know you're enjoying the water filter, cobalt411! Thank you for being a Samsung customer. ^Mae Samsung

  • Rated 4 out of 5 stars

    Water Filter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit pricey but availability is not an issue! Replacing is also a breeze

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This filter is a great filter. It last at least 6 months.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Filter too Expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Filters work great you shouldn't be 50 dollars would be acceptable at thirty bucks

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Nikkodog,

      We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. It warms our hearts to know that our Samsung Refrigerator and filters are part of your family now. We recommend that you replace the water filter every six months for better quality water. The refrigerator's water filter light will let you know when those six months are up and should be reset after changing the filter. We understand that our product is a little expensive, however, you won't regret the quality of water that will be produced. We will surely notate your feedback about this matter for better products in the future.

      I highly recommend clicking these links for a basic troubleshooting guide for future reference:
      Proper guide in replacing the water filter:
      https://www.samsung.com/us/support/answer/ANS00060149/

      You may also use this link for regular maintenance of your refrigerator's lifetime:
      https://www.samsung.com/us/support/answer/ANS00079481/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/

      If you need further assistance, please reach us through the following options:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144351714

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    its a filter, it filters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say,,its a water filter,,does its job,,,too expensive as they all are.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi julie2013,

      We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. It warms our hearts to know that our Samsung Refrigerator and filters are part of your family now. We recommend that you replace the water filter every six months for better quality water. The refrigerator's water filter light will let you know when those six months are up and should be reset after changing the filter. We understand that our product is a little expensive, however, you won't regret the quality of water that was produced. We will surely notate your feedback about this matter for better products in the future.

      I highly recommend clicking these links for a basic troubleshooting guide for future reference:
      Proper guide in replacing the water filter:
      https://www.samsung.com/us/support/answer/ANS00060149/

      You may also use this link for regular maintenance of your refrigerator's lifetime:
      https://www.samsung.com/us/support/answer/ANS00079481/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/

      If you need further assistance, please reach us through the following options:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144314185

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 4 out of 5 stars

    Does what it’s suppose to

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the instructions on how to install were clearer but I ended up figuring it out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Water taste fresh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Samsung refrigerator that we purchased and every few month we buy the filter that is required at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only brand I will ever buy. Price good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to remove from refrigerator. Seems to stick when changing filter.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 3 out of 5 stars

    Needed to change it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy to find and change the water taste so fresh after I changed it out

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great after the first 24 hours.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Filter leaks for the first 24 hrs after installing but then stops and is great from then on.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Great replacement item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this item on a repeat subscription order. My light goes on and within a day or two my replacement arrives. I don’t have to worry or remember to order. It’s a great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing filter,it filters like no other.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Auto replenish is a life saver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Filters work great! Would not know where I would be without auto replenish. Filter is a bit difficult to remove, I always have to use vice grips, but installation is easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like having a filter for my fridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having filtered water coming out of my fridge.

    I would recommend this to a friend