Customer Ratings & Reviews
- Model:
- HAF-CIN-3P
- SKU:
- 5235302
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention the great water quality, ease of use, and overall performance of the Water Filters for Select Samsung Refrigerators. Many customers find the installation process to be easy, and the filter fits well and is compatible with select Samsung refrigerators. However, some customers have expressed concerns about the price of the product, while a few have mentioned issues with leakage.
This summary was generated by AI based on customer reviews.
No title
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is very hard to change and replace it.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Paris, I understand your are having some concerns with your Samsung Water Filter replacement and I would like to help make this process easier. See link below:
https://www.samsung.com/us/support/answer/ANS00060149/
We welcome you to our family and thank you for choosing Samsung in your home. ^Brad
Three Stars
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to replace this filter quicker than expected (about 1 month after it was purchased). The water has this slight 'off' taste (chlorine), just like unfiltered tap water. Why 3-Stars? well, it's the combination of the high price and the somewhat OK performance... so, I need to start looking for alternatives.... I would recommend this filter but with some reservations...
I would recommend this to a friendBrand response from Samsung
Posted .Hello Alex,
Thank you for reaching out and sharing your feedback about the water filter in your Samsung refrigerator. I understand you're having an issue with the water filter and the taste of the water. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001875/ for the water dispenser issues. Just click on "Water from the dispenser is warm or tastes bad" for the troubleshooting steps.
Another link you can check is this one https://www.samsung.com/us/support/answer/ANS00060149/ on how to replace the water filter in your Samsung refrigerator.
You can watch the video on this link https://www.youtube.com/watch?v=ADl9sxfPADE on how to change the water filter in your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144248584.
-Noraina
it is good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it I love it it makes the water taste great
I would recommend this to a friendGood product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second time buying this filter and I must say its serving the purpose. Eliminates the tap water odor.
I would recommend this to a friend- Cons mentioned:Leakage
Filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The filter still needs to be sealed at all times so no water is waisted by leaks
I would recommend this to a friendBrand response from Samsung
Posted .Hi Francocarlos77,
We appreciate you taking the time to leave us a review on your Samsung water filter. Thank you for sharing your thoughts about installing the water filter to avoid leakage.
Also, you can check this link: https://www.samsung.com/us/support/answer/ANS00060149/.
It indicates the steps on how to replace the water filter.
If you have any questions and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144301230
^Rainly
good filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Water tastes much better than other water filters.
I would recommend this to a friend- Pros mentioned:Overall performance
Great filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! I would highly recommend this filter for your Samsung refrigerator
I would recommend this to a friendBrand response from Samsung
Posted .Hi Edouble,
We appreciate you taking the time to leave us a review on your Samsung water filter. You made an excellent choice for your home, and we are pleased to hear how happy you are!
If you have any questions and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144301745
^Rainly
Standard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok standard every 6mos need to be replaced. Refrigerator filter light will light up after 6 months.
I would recommend this to a friendGreat product for the value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is our 3rd filter purchase of our latest Samsung refrigerator and I would recommend it to any one of my friends
I would recommend this to a friend- Pros mentioned:Overall performance
Filter
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great filter so far, have not had any issues with it.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Adrian,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. It warms our hearts to know that our Samsung Refrigerator and filters are part of your family now. We are happy to know that you are satisfied with our product. We will surely notate this feedback and continuously improve our products.
I highly recommend clicking these links for a basic troubleshooting guide for future reference:
Proper guide in replacing the water filter
https://www.samsung.com/us/support/answer/ANS00060149/
You may also use this link for regular maintenance of your refrigerator's lifetime:
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/
If you need further assistance, please reach us through the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144350934
Thank you for choosing Samsung. Have a great day.
-Trisha-
Little expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't use the water that much but the filter has to be replaced twice a year at $50 a piece.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Excellent water filters
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent water filters for our refrigerator. Been using them for a couple years now. We change them every 6 months. Work very well.
I would recommend this to a friend - Pros mentioned:Water quality
Amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality water comes out of this thing tastes just as good as poland spring!
I would recommend this to a friend no option.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have to purchase this every 6 months. Best buy is only store I can walk in and purchase.
I would recommend this to a friendPerfect filter but pricey
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This water filter works well but is expensive. The water filter lasts Only for 6 months.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for taking time to give us feedback. ^Shifa
Hard to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to attempt several times to get it installed properly. Very hard to get it to turn in slot as required
No, I would not recommend this to a friendexpensive but works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried numerous cheaper options but none worked as well as the one from Samsung as they were all very noisy.
I would recommend this to a friend- Pros mentioned:Water quality
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a water filter. Not much more to say. The water is clean.
I would recommend this to a friendBrand response from Samsung
Posted .Hi BrianBRLA,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. It warms our hearts to know that our Samsung Refrigerator and filters are part of your family now. We recommend that you replace the water filter every six months for better quality water. The refrigerator's water filter light will let you know when those six months are up and should be reset after changing the filter. We will surely notate your feedback about this matter for better products in the future.
I highly recommend clicking these links for a basic troubleshooting guide for future reference:
Proper guide in replacing the water filter:
https://www.samsung.com/us/support/answer/ANS00060149/
You may also use this link for regular maintenance of your refrigerator's lifetime:
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/
If you need further assistance, please reach us through the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144318004
Thank you for choosing Samsung. Have a great day.
-Trisha-
- Cons mentioned:Price
Overpriced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's the only one you can use on the fridge so your stuck buying a $50 filter for it
I would recommend this to a friendBrand response from Samsung
Posted .Hello Scc2,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We understand that our product is a little expensive, however, you won't regret the quality of water that will be produced. We will take note of your feedback as this helps us improve the quality of the service we provide to all our customers.
You can check this link https://www.samsung.com/us/support/answer/ANS00060149/ to guide you on how to replace the water filter in your Samsung refrigerator.
You may also use this link https://www.samsung.com/us/support/answer/ANS00079481/ for regular maintenance of your refrigerator.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144499735.
-Noraina
Easy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was very easy to replace. Price was little bit high.
I would recommend this to a friend