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Customer reviews

Rating 4.7 out of 5 stars with 10698 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention the great water quality, ease of use, and overall performance of the Water Filters for Select Samsung Refrigerators. Many customers find the installation process to be easy, and the filter fits well and is compatible with select Samsung refrigerators. However, some customers have expressed concerns about the price of the product, while a few have mentioned issues with leakage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 481 Showing 9,601-9,620 of 10,698 reviews
  • Pros mentioned:
    Water quality

    Rated 3 out of 5 stars

    Water Tastes good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water tastes good but it does not filter or soften hard water.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Tekgurl,

      Thank you for reaching out. We will take note of your feedback as this helps us improve more especially on the quality of the products we offer.
      About the water filter in your Samsung Refrigerator.
      Replacing the water filter in your fridge helps keep your water tasting fresh and helps to prevent odors. Your Family Hub panel will notify you when it’s time to change it, which is about every 6 months. First make sure you purchase a genuine Samsung filter made specifically for your fridge model. You can find replacements on Samsung.com. When you’re ready to replace it, turn off the water line to the fridge, drain the waterline by running the dispenser, and then turn the old filter counterclockwise to pull it out. After you insert the new filter, turn it clockwise to lock it in place, and then turn your water valve back on. All that’s left is to run the water for a few minutes to flush it and reset the replace filter alert on your fridge.
      https://www.youtube.com/watch?v=jqKv2qwO_hk


      For further concerns, you may reach us via the following option.
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us


      - Reference ticket number:1144312305

      ^Ross Samsung

  • Rated 4 out of 5 stars

    Keeps my water clear of harmful chemicals

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast shipping order and product came as advertised. Best buy is awesome.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must item for the type of refrigerator

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase this item for my refrigerator. Works well every time and never been disappointed!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better that Generics

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried generic filters but the taste of the water is very different.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Filter

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had brought this because I have a new Samsung refrigerator and i tried to hook it up and it didn’t work out so good for me because I didn’t read any instructions lol so I recommend you guys pay attention to the instructions

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Little,

      Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Water Filter for Select Samsung Refrigerators - White.

      I have shared a Samsung link below that can help you identify which water filter is compatible, replace the water filter, and reset the filter light on your Samsung refrigerator.

      Replace the water filter in your Samsung refrigerator:
      https://www.samsung.com/us/support/answer/ANS00060149/

      Please feel free to communicate with us through the channels below if you have additional questions.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Your reference number: 1144699470

      Leo Samsung

  • Rated 4 out of 5 stars

    Good filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to install in my refrigerator and the customer service rep helped me find the correct model easily.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    May not fit your fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't fairly give this a 1 or 5 star review. Hence the 3 stars. That's because, even though Samsung lists the same model number, this filter comes in 2 different versions, one of which may not fit in your refrigerator. For mine, a newer showcase model, the version with the rounded top fits and the version with an angular top does not. So choose wisely.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Fits perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was thinking to buy a water filter by a generic brand by I didn't want to risk it

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Best Price Around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had all kinds of problems with the knockoffs. This is the genuine article and Best Buy seems to have the best price around especially factoring the discount for Rewards members

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Filter is ok but really to expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it were cheaper bc it's not worth the 50+$ it cost in my opinion

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    necesary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these things are way too expensive, 50 bucks is kind-of a joke

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi eviljoker,

      We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. It warms our hearts to know that our Samsung Refrigerator and filters are part of your family now. We recommend that you replace the water filter every six months for better quality water. The refrigerator's water filter light will let you know when those six months are up and should be reset after changing the filter. We understand that our product is a little expensive, however, you won't regret the quality of water that will be produced. We will surely notate your feedback about this matter for better products in the future.

      I highly recommend clicking these links for a basic troubleshooting guide for future reference:
      Proper guide in replacing the water filter:
      https://www.samsung.com/us/support/answer/ANS00060149/

      You may also use this link for regular maintenance of your refrigerator's lifetime:
      https://www.samsung.com/us/support/answer/ANS00079481/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/

      If you need further assistance, please reach us through the following options:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144351781

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 4 out of 5 stars

    Great water filter

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great water filter I bought two of these never had a problem with the ice maker.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, excellent product for the needs I had. Recommended

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works but a bit expensive. Generic might be better

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Hart,

      We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. It warms our hearts to know that our Samsung Refrigerator and filters are part of your family now. We recommend that you replace the water filter every six months for better quality water. The refrigerator's water filter light will let you know when those six months are up and should be reset after changing the filter. We understand that our product is a little expensive, however, you won't regret the quality of water that will be produced. We will surely notate your feedback about this matter for better products in the future.

      I highly recommend clicking these links for a basic troubleshooting guide for future reference:
      Proper guide in replacing the water filter:
      https://www.samsung.com/us/support/answer/ANS00060149/

      You may also use this link for regular maintenance of your refrigerator's lifetime:
      https://www.samsung.com/us/support/answer/ANS00079481/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/

      If you need further assistance, please reach us through the following options:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144351620

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 4 out of 5 stars

    Expensive, but best choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the other brands but they dont seem to function as well as the Samsung brand

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Deal purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Will update the review later when possible

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for keeping my wife happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear phones excellent for the numerous sporting events I attend. Also at home use and keep my wife happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good filtration and easy to instal it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This filter is a decent product with a reasonable price comparison with britta and kohler filtration systems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Water filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't clear on how to get the filter to reset on the refrigerator display. This had nothing to do with the filter.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just the replacement filter for my fridge. It does it's job.

    No, I would not recommend this to a friend