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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 10743 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention that this product provides excellent water quality and is remarkably easy to use and install. Users are generally satisfied with its overall performance and appreciate how well it fits and functions with compatible refrigerators. While the filter is highly regarded for its effectiveness, some customers have expressed concerns regarding its price point. Additionally, there are very few reports of issues related to leakage, suggesting a reliable design for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 489 Showing 9,761-9,780 of 10,743 reviews
  • Rated 4 out of 5 stars

    As advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little difficult to install but it's worth it. Will purchase again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's on a timer of some sort. Six months to the day it'll tell you to change this filter.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went with a 3rd party filter before and it broke our fridge, never again...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to be filtering well. Not sure how to tell if it is or isn't.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for the feedback. ^Shifa Samsung

  • Rated 4 out of 5 stars

    No universal part available.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a monopoly, no universal part available and very expensive! Have no choices...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy to find

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to buy this filter here it's easy to find it at the store

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    worked and was easy to change

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our water was tasting funny and we needed to change filters. After changing it the water definitely tasted a lot cleaner. Easy to change

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OEM Filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just an OEM filter for my refrigerator to keep it in top condition.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits and it works, but not sure it filters lead

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Filters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wish I didn’t have to change so often... Not the product’s fault tho

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally we can not tell the difference between OEM or generic brand filters.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 3 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keeps water fresh tasting, but doesn't last that long

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi cookie,

      We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. It warms our hearts to know that our Samsung Refrigerator and filters are part of your family now. We apologize for the inconvenience of the water filter only lasting less than 6 months. This happens depending on the quality of the water in your area and the amount of water you dispense, you may want to change the filter more or less frequently than the light suggests. We will surely notate your feedback about this matter for better products in the future.

      I highly recommend clicking these links for a basic troubleshooting guide for future reference:
      Proper guide in replacing the water filter: Reset the water filter light.
      https://www.samsung.com/us/support/answer/ANS00060149/

      You may also use this link for regular maintenance of your refrigerator's lifetime:
      https://www.samsung.com/us/support/answer/ANS00079481/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/

      If you need further assistance, please reach us through the following options:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144351213

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 4 out of 5 stars

    Easy Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water filter is easy to access in the fridge and convenient to change.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its hard to find in stores like home depot and others. Wish it would cost less money though

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung is a good brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install filter I believe many people are using this because whenever it’s always out of stock and I need to order from the store

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    product is a keeper!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a sumsung from Best Buy and I wanted to keep all the same brands.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s cheaper than the Samsung verse and I can’t tell the difference

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks for the feedback. ^Shifa Samsung

  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as expected, but costs more than it should.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed better instructions, worked fine after we figured out how to put it in

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Filters

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this filter personally as i prefer genuine filter only.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      I'm delighted to hear that you're enjoying this filter. Thank you for choosing Samsung. ^Lo Samsung