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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 10743 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention that this product provides excellent water quality and is remarkably easy to use and install. Users are generally satisfied with its overall performance and appreciate how well it fits and functions with compatible refrigerators. While the filter is highly regarded for its effectiveness, some customers have expressed concerns regarding its price point. Additionally, there are very few reports of issues related to leakage, suggesting a reliable design for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 502 Showing 10,021-10,040 of 10,743 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung Water Filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and easy to install. Great tasting with no odors

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    These filters work great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These water filters work great for my Samsung Refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    First filter since original, no complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, filters our water no problem! Made of strong plastic, priced right!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No More Red Light

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Filter is okay. How do I really know that it is doing what it is supposed to do? I am hopeful. Just hate seeing the red light on my refrigerator. lol.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Myles,

      Thank you for reaching out. and loving our product.

      Just to give you an insight about our product.
      WATER FILTERS
      Provides you with the following benefits
      High-grade carbon block removes up to 99% of contaminants and protects the components of your refrigerator from potential sediment
      Removes up to 80% more contaminants than other leading compatible filters

      Warning: Only Genuine Samsung filters are guaranteed to properly fit your refrigerator NSF certified to standards 42, 53, and 401 to remove up to 99% of select chemicals, pharmaceuticals, pesticides, herbicides, and heavy metals Do not remove minerals that may be beneficial to health

      Here are some troubleshooting steps that you can use in the future.
      Replace the water filter in your Samsung refrigerator
      https://www.samsung.com/us/support/answer/ANS00060149/
      Replacement filter doesn't fit in your refrigerator
      https://www.samsung.com/us/support/troubleshooting/TSG01109722/

      Incase you will be needing a new filter in the future you may purchase it using this link:
      https://www.samsungparts.com/Default.aspx

      For any other concern you may reach us via the following links.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Thank you for being a valued customer of Samsung.
      Have a great day.

      Reference Ticket Number:1144496381

      ^^Ross Samsung

  • Rated 3 out of 5 stars

    It's a water filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've lived in two different cities now with this fridge and these filters and the water seems to taste a little weird. Not sure if it's the tap or the filter but I have no choice as this is the only filter that fits my fridge. Better than nothing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It doesn't matter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost too much I still had problems with my Samsung ice maker they told me only use the name brand I've gone through 3 ice maker I switch to the brand & Ice still built up.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, we are sorry to hear that your unit is not working as designed. You are a valued customer and your experience matters to us. We are continually improving the quality of our products and your feedback is vital to that process. We would like to look into any concerns that you have with your appliance. For further assistance, please reach out directly to our support team on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143614784) and it will help our team pull up your information. We thank you for choosing Samsung for your home. ^Lena Samsung

  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found out the hard way always use Samsung filters . Thanks

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The Smsung water filter expensive but needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This water filter is expensive but needed. When we purchased the refrigerator we did not take into account that we would have to frequently purchase these filters to the tune of $50 each.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great deal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy ro replace. They never seem to go on sale, so this is a good way to buy at a discount.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    OEM filter for reliability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went with this OM filter instead of the cheaper third party filters. It works great. I'm only giving it less than five stars because of the cost factor.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Buy and Great Product. Will recommend for o

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Buy and Great Product. Will recommend for others

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Better water filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been buying this water filter since we got the refrigerator and water taste great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to replace the cartilage and the two pack is very convenient

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Worth

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying two is much cheaper than buying single. Water taste is also way tastier

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Change Filters

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to change out! Thought it would be a process but was very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great filter. Stopped buying bottled water. Great taste for water and ice cubes.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Samsung water filters are the vest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would buy nothing else but these water filters. Best Buy quick delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Filters

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to replace and worth the price!! Only replace minimum every 6 months!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to install this water filter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water filter is easy to install in my Samsung refrig. Works as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great water filter! Easy to take out and easy to install!

    I would recommend this to a friend