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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 10743 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention that this product provides excellent water quality and is remarkably easy to use and install. Users are generally satisfied with its overall performance and appreciate how well it fits and functions with compatible refrigerators. While the filter is highly regarded for its effectiveness, some customers have expressed concerns regarding its price point. Additionally, there are very few reports of issues related to leakage, suggesting a reliable design for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 504 Showing 10,061-10,080 of 10,743 reviews
  • Rated 3 out of 5 stars

    Water has different taste

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure what is going on but after I replace my filter the water from the dispenser tasted good at first but after a while I notice this weird after taste. I don't taste it all the time but that it still happens is strange to me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Samsung filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. I always feel confident I have a genuine Samsung filter when purchased from Best Buy.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Expensive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive. Better prices online. Don't buy Best Buy lots of options online.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed filters for the refrigerator that I bought recently.. works and fits just like OE

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Geniune

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always go with geniune Samsung products. This filter never lets you down.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That's fantastic news, Berk. Thank you for being a loyal Samsung customer. ^Lo Samsung

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Working as expected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to install and works as expected. I will definitely buy this product again!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy install

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was easy to install and appears to be of good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Samsung water filter

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the water. Great taste right from the fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Water filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a recommended water filter for my fridge. It’s been great so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is easy to use. Perfect for Samsung appliance that I have.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good bundle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My filter reached the end of life and I didn't want to have to remember which type of filter I needed. So I found the filter and this bundle and it has worked well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water filter light came on you're going to buy a Samsung no substitute

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Water filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the same water filters on this moen faucet for many years with no problems

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    slick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told I needed to buy the filter because the fridge didn't come with one which I thought was odd. So we bought it. Guess what? Didn't need it. Fridge came with one already installed. Guess I have a back up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy to install and it works great. It's a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Always buy it from Best Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The filter works well. Easy to install. Just follow the direction

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These filters make the drinking water taste excellent

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Samsung water filter

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but they work great, hasn’t been any leaking or loud noise coming from it like others state has happened.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best filters on the market! I always buy OEM.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there, Beas65! We really appreciate the 5 stars! ^Jecca Samsung

  • Rated 3 out of 5 stars

    Better than buying in store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to purchase these twice in the Best Buy store and came home with the wrong filters each time. Thankfully the online recommendation was for the frig we had purchased earlier. I received the filter in two days.

    I would recommend this to a friend