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Customer reviews

Rating 4.7 out of 5 stars with 10698 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention the great water quality, ease of use, and overall performance of the Water Filters for Select Samsung Refrigerators. Many customers find the installation process to be easy, and the filter fits well and is compatible with select Samsung refrigerators. However, some customers have expressed concerns about the price of the product, while a few have mentioned issues with leakage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 504 Showing 10,061-10,080 of 10,698 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Filter System - Easy to Replace

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These filters are very easy to use and replace. Only downside is that they don't last particularly long and they're rather pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Great filter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use country well water and these filters add freshness.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung filter is great and easy to replace from the fridge

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Great Filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't really offer more feedback other than that the water tastes great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    very good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It easy to remove the old and easy to install it. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my Samsung refrigerator the water is good

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 2 out of 5 stars

    A must-have, literally.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works it fits you have to have it. I wish I would have known that before I bought the darn refrigerator. I am not too happy with the refrigerator.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Chell,

      We are glad to know that you are using one of our Samsung refrigerators and water filters. Your satisfaction is our topmost priority and we apologize for the inconvenience of the refrigerator's water filter doesn't meet your expectation. We will surely notate your feedback about this matter for a better product in the future.

      I highly recommend clicking these links for a basic troubleshooting guide for future reference:
      Proper guide in replacing the water filter:
      https://www.samsung.com/us/support/answer/ANS00060149/

      You may also use this link for regular maintenance of your refrigerator's lifetime:
      https://www.samsung.com/us/support/answer/ANS00079481/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/

      If you need further assistance, please reach us through the following options:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144322017

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great water filter...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great water filter, easy to use, little over price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Water filter for Samsung refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water filter for Samsung refrigerator. Works as intended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great filters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had an issue with these filters. Easy to replace.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy and Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product came in a nice package and was easy to install.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Great news, Sanchez. Thank you for choosing Samsung. ^Lo Samsung

  • Rated 1 out of 5 stars

    Bad customer service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got delivered Bad customer service called like 50 times But no help

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Joshua Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great filter. Somewhat easy to install. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Good filter for my sam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a good water replacement filter for my Samsung fridge

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and fast to install. Directions are easy to follow.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That's refreshing to hear. Thank you for the 5 stars. ^Lo Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is excellent and last quite a longs time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    manufacturer approved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the filter that was approved by the refrigerator manufacturer

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 2 out of 5 stars

    It's better than the generic version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried several generics, but the Samsung brand works best. Still having some trouble with water dispensing, but much improvement with new filter.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Nancy,

      Thank you for sharing your experience with us and your satisfaction is our topmost priority. We apologize for the inconvenience that you are having a problem with the water dispenser. Don't worry we will surely notate your feedback about this matter.

      To help you out identify the issue, please click the link for your reference and some basic troubleshooting guide.
      https://www.samsung.com/us/support/search/?query=ice+maker&referrerPageUrl=https://www.samsung.com/us/support
      /

      Water dispenser issues:
      https://www.samsung.com/us/support/troubleshooting/TSG01001875/

      You may also use this link for regular maintenance of your refrigerator's lifetime:
      https://www.samsung.com/us/support/answer/ANS00079481/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/

      If you need further assistance, please reach us through the following options:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144305967

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy Install, no issues. The filter is located inside on the bottom.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Good filter for Samsung refrigerator good quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality product and always in stock at my store.

    I would recommend this to a friend