Customer Ratings & Reviews
- Model:
- HAF-CIN-3P
- SKU:
- 5235302
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention the great water quality, ease of use, and overall performance of the Water Filters for Select Samsung Refrigerators. Many customers find the installation process to be easy, and the filter fits well and is compatible with select Samsung refrigerators. However, some customers have expressed concerns about the price of the product, while a few have mentioned issues with leakage.
This summary was generated by AI based on customer reviews.
Expensive filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I usually replace the filter whenever the red indicator lights, so far I've replaced 3 filters during a 12 month period, I think it is a good product, but should at least last longer
I would recommend this to a friendBrand response from Samsung
Posted .Hi Jr777,
We appreciate you taking the time to leave us a review on the Samsung water filter. You made an excellent choice for your refrigerator, and we understand that the water filter is a bit pricy.
If you have any questions and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144313134
^Rainly
Not so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The filter replace indicator will be on after 3 months even if you don't use the water or ice from the fridge. It might be the fridge itself....but overall it is ok
I would recommend this to a friendBrand response from Samsung
Posted .Hello DentonBabe,
Thank you for reaching out. We will take note of your feedback as this helps us improve more especially on the quality of the products we offer.
About the water filter in your Samsung Refrigerator.
Replacing the water filter in your fridge helps keep your water tasting fresh and helps to prevent odors. Your Family Hub panel will notify you when it’s time to change it, which is about every 6 months. First make sure you purchase a genuine Samsung filter made specifically for your fridge model. You can find replacements on Samsung.com. When you’re ready to replace it, turn off the water line to the fridge, drain the waterline by running the dispenser, and then turn the old filter counterclockwise to pull it out. After you insert the new filter, turn it clockwise to lock it in place, and then turn your water valve back on. All that’s left is to run the water for a few minutes to flush it and reset the replace filter alert on your fridge.
https://www.youtube.com/watch?v=jqKv2qwO_hk
For further concerns, you may reach us via the following option.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
- Reference ticket number: 1144313732
^Ross
Too expensive
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It should last longer considering the price of 50 bucks
No, I would not recommend this to a friendBrand response from Samsung
Posted .Cris, let me get you some details about the water filters.
Please see the first 10 seconds of the video for details on how often the water filters should be replaced.
Replacing water filters
https://www.youtube.com/watch?v=ADl9sxfPADE&t=1s
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145986525) to help our team gather your information.
Have a great day.
^Charles
- Pros mentioned:Water quality
Great Filters
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great filters. Noticed a better water taste almost immediately.
I would recommend this to a friend Water filter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have auto ship enabled so I don’t have to worry about ordering. When my shipment came the box was not sealed and the plastic wrap was open. It was obviously returned. I then had to spend my time exchanging it. Very disappointed.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Chip shortage affecting filters?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item was not on the shelf. Made two trips (40 miles one way) to get this (Web said it was in stock), both times shelf was empty but second-time Husband complained about not being able to contact the store to check stock (phone number sent him to a call center who can only check a computer). A Clerk was able to find one (did she rob a new refrigerator) somewhere in the store?
I would recommend this to a friend- Pros mentioned:Ease of use
good one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.easy to use, working great, change probably every 3 months
I would recommend this to a friend - Pros mentioned:Water quality
Great for what they are
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good for what they are. Basically just these to filter the water for the ice from the door.
I would recommend this to a friend Filters are perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Direct match to the original, I will definitely purchase
I would recommend this to a friend- Pros mentioned:Water quality
Good quality filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great quality water filter and trusted brand.
I would recommend this to a friend - Cons mentioned:Price
Only filter available for refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung filter is a little pricey and it's disappointing that there is /was not a generic option for the model refrigerator we own
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Ct23,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We understand that our product is a little expensive, however, you won't regret the quality of water that will be produced. We will take note of your feedback as this helps us improve the quality of the service we provide to all our customers.
You can check this link https://www.samsung.com/us/support/answer/ANS00060149/ to guide you on how to replace the water filter in your Samsung refrigerator.
You may also use this link https://www.samsung.com/us/support/answer/ANS00079481/ for regular maintenance of your refrigerator.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144512852.
-Noraina
- Pros mentioned:Ease of use
Good filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This filter was easy to install and works fine. No complaints
I would recommend this to a friend Okay, not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge filters don’t do as good a job at filtering water as home filtration systems. They are better than nothing, but don’t filter out impurities that home systems do.
I would recommend this to a friendBrand response from Samsung
Posted .Hello LelandW,
Thank you for reaching out. We will take note of your feedback as this helps us improve more especially on the quality of the products we offer.
About the water filter in your Samsung Refrigerator.
A water filter works to remove some minerals and chemicals from the refrigerator's water. Over time, the filter can become clogged with these particles, leaving it unable to do its job. Consequently, the refrigerator's drinking water and ice may taste or smell bad because the filter was unable to remove any impurities.
For further concerns, you may reach us via the following option.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
- Reference ticket number:1144313629
^Ross
- Pros mentioned:Water quality
great products
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great I love it, clean filter I will buy more again
I would recommend this to a friend - Pros mentioned:Overall performance
They worked great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product! Samsung works much better than the others.
I would recommend this to a friend - Pros mentioned:Overall performance
original
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung Original Water filter ...... will buy again.
I would recommend this to a friend - Pros mentioned:Ease of use
Works great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love how easy this filter is to install, no hassle!
I would recommend this to a friend - Pros mentioned:Overall performance
Works Graet!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buy the original, works much better than the off brands.
I would recommend this to a friend Genuine water
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my Samsung fridge. Always go with the originals so you know what you are getting. By far the two pack is most economical and this is the best way to buy these - delivered to your door. You can even do a subscription so you don't ever run out as they last roughly 6 months at a time.
I would recommend this to a friend- Pros mentioned:Overall performance
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product and purchased at a good price in Best buy
I would recommend this to a friend