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Customer reviews

Rating 4.7 out of 5 stars with 10698 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention the great water quality, ease of use, and overall performance of the Water Filters for Select Samsung Refrigerators. Many customers find the installation process to be easy, and the filter fits well and is compatible with select Samsung refrigerators. However, some customers have expressed concerns about the price of the product, while a few have mentioned issues with leakage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 507 Showing 10,121-10,140 of 10,698 reviews
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Fridge filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very expensive from Best Buy got 4 from Amazon for the same price of one

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Reference Ticket Number: 1144784631

      ^Camille Samsung

  • Rated 3 out of 5 stars

    good filter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    be careful. This filter does not work on refrigerators older than 2016. Design has changed and Samsung kept the same part number.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Hector! If you're having trouble with a water filter fitting, you can follow the steps in this link: https://bit.ly/31qGvaj. ^Jecca Samsung

  • Pros mentioned:
    Water quality

    Rated 4 out of 5 stars

    Great quality water

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel the quality of the water is as good as buying outside. I trust this great brand.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Filter, lasts for a long time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent filter for my Samsung Refrigerator ice/water dispenser. You can trust it since it's made by the manufacturer. Compared to the off brand filters, this lasts a long time. You end up spending more but know that you get the quality along with the higher price. I stopped buying the generic filter.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great 4 door refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love our samsung 4 door frig. especially that you can either have refrigerator space or more freezer space on the bottom right door. Very quiet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Filter - Good but expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great filter, the one recommended for the Samsung fridge. Do not use the off brand, even though it is cheaper - it doesn't fit correctly and your fridge will leak.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit, great taste. Price is lower when you buy two!

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace the water filter for my fridge. It works well and the water taste clean and fresh.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung filter

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One thing to be careful of is that this filter does not clean fluoride.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your honest review, Radelija. We appreciate you expressing your observation of the water filter.

      Our water filters are NSF certified to remove many contaminants such as chlorine, mercury, lead, pesticides, herbicides, and pharmaceuticals like ibuprofen and carbamazepine.

      Should you need assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145146905, to help our team pull up your information.

      Have a great day.

      ^Chrystel Samsung

  • Rated 3 out of 5 stars

    Good Filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied with the filter, however it has to be replaced often. I've used other filters and this one does not last long. Has to be replaced so often i am considering other options.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    refrig filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sometimes refrig recyle renwal filter light stays on for the next six months despite newly inserted filter.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Samsung Customer, I see you are having concerns with your Samsung Refrigerator water filter icon staying illuminated. I know how irritating it can be seeing lights on the display, but this one has to be reset by pressing a button on the control panel. Press and hold the water filter rest button on your display for three seconds and the light will go off. If you need assistance, we can help you via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143420150. We thank you for choosing Samsung for your family's kitchen. ^Brad Samsung

  • Rated 3 out of 5 stars

    Don't get ice from my ice maker all of a sudden.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know why I changed my filter and all of a sudden I don't get ice from the ice maker? Water comes through fine? Wierd.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi RayRaySr! It could be something as simple as the ice maker was accidentally turned off while replacing the filter. But whatever is causing your ice maker to not work, this link (https://bit.ly/318JLqE) can help. ^Jecca Samsung

  • Rated 3 out of 5 stars

    Filter doesn’t last long

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish Samsung look into the issue of these filters not lasting long. I wish these filters last much longer than they do.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Filters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a Samsung, these are the filters to buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Custom Water Filters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These water filters are perfectly suited for our Samsung 4-door refrigerator-freezer. One provides the dispensing of filtered water for up to 6 months. We have and will continue to purchase these as needed for the life of our Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Filters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Filters have worked very well as far as I can tell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to install, works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had a Kenmore refrigerator and it was a hassle to reach the water filter that was placed in the back. I needed a lot of manuvoring and strength to remove the filter for replacement. It is great to see that the new filters are easy to handle and easy to reach in my new refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 2 out of 5 stars

    The filtered water still tasted funky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even after we changed the water filter, the water tasted funny. In fact, it tastes better without filter. Might get it exchanged.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to exchange

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just searched once, and this package comes up. It's delivered after 26 hours purchasing. Quite efficient, When doing the exchange, at first I stuck with the roller turning, you have to find a certain angle that make you feel roller turns, after this, it goes very well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish filter replacement was based on water Amount actually filtered, NOT based on the present Every SIX-MONTH period.m

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you very much for sharing your experience. Your honest feedback helps Samsung grow. ^Lena Samsung