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Customer reviews

Rating 4.7 out of 5 stars with 10698 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention the great water quality, ease of use, and overall performance of the Water Filters for Select Samsung Refrigerators. Many customers find the installation process to be easy, and the filter fits well and is compatible with select Samsung refrigerators. However, some customers have expressed concerns about the price of the product, while a few have mentioned issues with leakage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 511 Showing 10,201-10,220 of 10,698 reviews
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job. Just wish it’s wasn't so expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am concerned when it comes to my health but I tried to save some money and purchase the cheaper brand filter and I saw little black carbon particles in my ice cubes and that did it- Samsung is all I get now.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Over priced

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't see that the performance is any greater than less expensive brands.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate the feedback, Chavisjt! We don't recommend using non-Samsung water filters as we cannot guarantee compatibility. ^Jecca Samsung

  • Rated 3 out of 5 stars

    TooExpensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They need to find a way to make these filter last longer, cost too much to replace every 6 months

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Last about 6 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s isn’t any other brands so I have no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Fast installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast to install—needed a bit of muscle but works great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great Product - When you get what you ordered.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zero stars. Not the product, but rather Best Buy and their handling of my order. I ordered a water filter for my Samsung refrigerator. I received a Logitech Ergo Mouse. I had to contact customer service and return the mouse to the store. This is not the first time Best Buy has delivered the wrong item - or delivered an item to the wrong place. So very disappointed with BestBuy

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      The experience is different from what we expect from our customers. To better assist you with this, please get in touch with the BestBuy customer service department at (888) 237-8289. Available 24 hours a day. They can answer your questions or transfer you to your local store to answer your concerns.

      Have a great day!

      Chrystel Samsung

  • Rated 4 out of 5 stars

    Works Well with Samsung Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Well with Samsung Refrigerator . Easy to order and easy to pickup

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasts up to 3 months gets the job done. Wish they lasted longer and not so expensive

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Momof3,

      We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. It warms our hearts to know that our Samsung Refrigerator and filters are part of your family now. We apologize for the inconvenience in replacing the water filter in less than 6 months. The refrigerator's water filter light will let you know when those filter needs to be replaced and that depends on how we regularly use or dispense water. We understand that our product is a little expensive, however, you won't regret the quality of water that will be produced. We will surely notate your feedback about this matter for better products in the future.

      I highly recommend clicking these links for a basic troubleshooting guide for future reference:
      Proper guide in replacing the water filter
      https://www.samsung.com/us/support/answer/ANS00060149/

      You may also use this link for regular maintenance of your refrigerator's lifetime:
      https://www.samsung.com/us/support/answer/ANS00079481/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/

      If you need further assistance, please reach us through the following options:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144350838

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung filter is more expensive and works the same as the best buy brand.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks, Mindy, for sharing your thoughts on this filter. Samsung is not able to confirm compatibility with non-Samsung filters. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Great water filters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for carrying these water filters. It makes keeping my fridge going a whole lot easier. Getting the discounted price by automatically sending me this product on a regular basis is much appreciated.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Necessary for the refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need to buy it if you need to replace your filter. No choice there. Expensive and needs to be replaced very often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No sub for Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 2 pack and saved some $$$$. Kept everything Samsung. When installing, you should shut down water to the fridge to reduce pressure when installing filter, if not, installing the filter can be a bit difficult.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not installed yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not yet used. But bb wants me to review it now- so here it is

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung fridge water filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to find, convinient and always dependable. I can always count to find what Iam looking for at BestBuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use Best Buy Not Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung sends me a squarish filter to fit in a round hole! Of course it doesn't fit and then tells me they are sending exactly what my French Door Refrigerator needs! Save time and buy through Best Buy.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to buy the 2 at same time but they are kinda pricy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    expensive filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for a water filter, they could at least make it affordable since water is a basic need

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung Refrigerator Water Filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the pricing for the water filter is way overpriced...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice but loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge had everything we were looking for but runs louder than other Samsung model.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Saubee! Glad your water filter is working properly! Some noises from the refrigerator are normal, but sometimes it can be a sign of something more. I'd like to leave you this link (https://bit.ly/2xDuU8Z) that will help you determine which type of sounds you're hearing, and what you can do about them. Thanks for being a part of the Samsung family! ^Mae Samsung