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Customer reviews

Rating 4.7 out of 5 stars with 10698 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention the great water quality, ease of use, and overall performance of the Water Filters for Select Samsung Refrigerators. Many customers find the installation process to be easy, and the filter fits well and is compatible with select Samsung refrigerators. However, some customers have expressed concerns about the price of the product, while a few have mentioned issues with leakage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 512 Showing 10,221-10,240 of 10,698 reviews
  • Rated 3 out of 5 stars

    Not satisfied

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced the filter. Water and ice now have a weird taste.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are experiencing issues with your Samsung Water Filter replacement. I have some helpful information that will make sure you get the best performance from your product. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001875/#water-from-the-dispenser-is-warm-or-tastes-bad
      Thank you for choosing Samsung. ^Brad Samsung

  • Rated 3 out of 5 stars

    Needed for the fridge. No other choice.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did not work right away. We had to call geek squad then had to cancel.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Hollyhockstorm,

      We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. It warms our hearts to know that our Samsung Refrigerator and filters are part of your family now. We recommend that you replace the water filter every six months for better quality water. We apologize for any inconvenience of the water filter. We will surely notate your feedback about this matter for better products in the future.

      I highly recommend clicking these links for a basic troubleshooting guide for future reference:
      Proper guide in replacing the water filter: Reset the water filter light.
      https://www.samsung.com/us/support/answer/ANS00060149/

      I suggest clicking this link for a water filter replacement:
      https://www.samsungparts.com/PartsList.aspx?PartType=WATER%20FILTER

      You may also use this link for regular maintenance of your refrigerator's lifetime:
      https://www.samsung.com/us/support/answer/ANS00079481/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/

      If you need further assistance, please reach us through the following options:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144403158

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 3 out of 5 stars

    Okay product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's expensive. It works but should be cost effective.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Fits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Factory replacement fits as it should, no problems so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s pricey

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It last for 6 months but it is a little too much to oh for a water filter

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not long lasting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the selected filter for my refrigerator, but I don't find it superior to others I have purchased.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Overall good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product! Lasts long time and is usually in stock at Best Buy.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're really glad to hear you're happy with the water filter, Jmanna! Thanks for choosing Samsung. ^Jecca Samsung

  • Rated 5 out of 5 stars

    easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this filter and how easy it is to remove and install. The instructions are easy to use and you also get a month by month sticker selection to help you remember when it is time to replace a filter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its all i need for my Samsung fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i put it in the Fridge, its working fine, I replaced my old original one that came with the fridge and its working just fine. Cold and fast and thats what i wanna see!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Filter

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little hard to install but overall does it’s purpose.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see it was time for a new water filter and your Samsung refrigerator thanks you. We also thank you for being a loyal customer in our Samsung Family. ^Brad Samsung

  • Pros mentioned:
    Water quality

    Rated 4 out of 5 stars

    great filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great filter and water quality is perfect. would buy again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Taste the difference!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can definitely tell when it's about time to change my filter and every time I change it I'm amazed at the difference. The filter works well and eliminates tap water tastes and odors. Not to mention I get an amazing discount because I purchased my fridge through Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great two-pack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water filters are already of high quality, and each lasts about 6 months before replacement. The discount on buying a two-pack — as opposed to a single cartridge — makes this offer worthwhile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product is as described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product it lasted exactly 6 months as was stated in the brochure Easy to replace Best Buy‘s price was competitive with other businesses however I will definitely go back to Best Buy again !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Check for the right filter model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you purchase the right filter model for your refrigerator. I bought this confusing the QIN and CIN models. Had to return it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Must be replaced every six months or the refriger.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me forever to get the part I called three times.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just something that you need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is something that you have to get periodically with this model of refrigerator to keep your water dispenser working ok.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    This was a replacement part for refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are knock-offs for this part that are cheaper, but their use invalidates warranties

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    water filter for Samsung refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine. But its price is higher than Amazon.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great filter but pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but has to be replaced every six month which becomes a bit pricey over time.

    No, I would not recommend this to a friend