Customer Ratings & Reviews
- Model:
- HAF-CIN-3P
- |
- SKU:
- 5235302
Customer reviews
Rating 4.7 out of 5 stars with 10743 reviews
(10,743 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention that this product provides excellent water quality and is remarkably easy to use and install. Users are generally satisfied with its overall performance and appreciate how well it fits and functions with compatible refrigerators. While the filter is highly regarded for its effectiveness, some customers have expressed concerns regarding its price point. Additionally, there are very few reports of issues related to leakage, suggesting a reliable design for most users.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Get the correct one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have found that it is often difficult to get the correct filter online so being able to pick it up in store is very convenient. The filter is the filter so it works.
This review is from Water Filter for Select Samsung Refrigerators - White
I would recommend this to a friendRated 3 out of 5 stars
0
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was on sale so great price. Difficulty replacing filter.
This review is from Water Filter for Select Samsung Refrigerators - White
I would recommend this to a friendBrand response from Samsung
Posted .Hi Judy,
Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using a Samsung product. We apologize for the inconvenience of having a hard time replacing the water filter. We will surely notate this feedback for better products and options in the future.
I highly recommend visiting these links for basic troubleshooting steps:
Replace your water filter in your Samsung refrigerator:
https://www.samsung.com/us/support/answer/ANS00060149/
You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime.
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/warranty/
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144399967
Thank you for choosing Samsung. Have a great day.
-Trisha-
Rated 2 out of 5 stars
Works now..but after it leaked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I followed all the directions properly and after initially installing it, it leaked everywhere and caused a lot of damage to my floors. It did not seal properly the first time I installed it. But by taking it out and reinstalling it, it works fine now. Pretty expensive for a water filter that only lasts 6 months
This review is from Water Filter for Select Samsung Refrigerators - White
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi warttoad,
We appreciate you giving us your honest feedback about the Samsung water filter. I'm sorry to hear that you've experienced leakage after installing it on your 1st try, and we are happy to hear that it works fine now.
I will provide you with a link that indicates the steps to install the water filter.
Here's a link: https://www.samsung.com/us/support/answer/ANS00060149/.
If you have any questions and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144297061
^Rainly
Rated 5 out of 5 stars
Fridge Filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What can I say? 2 Samsung refrigerator filters seem to be doing the job of filtering our water and ice from our Samsung refrigerator which we bought from Best Buy and love.
This review is from Water Filters for Select Samsung Refrigerators (2-Pack) - White
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was able to get this when I price matched it to amazon and the price was great. I’m on my second filter for the year. I’m sure Best Buy price was better than Samsung’s
This review is from Water Filters for Select Samsung Refrigerators (2-Pack) - White
I would recommend this to a friendBrand response from Samsung
Posted .It's always great to get fresh tasting water. We're happy that you're happy Quina! ^Jecca
Rated 3 out of 5 stars
Doesn't seem like it is working well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are still getting a funny taste from the frig water even after the new filter.
This review is from Water Filter for Select Samsung Refrigerators - White
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Boomer97,
We appreciate you taking the time to leave us a review on the water filter. We apologize for the inconvenience of having an unusual taste in the water dispenser.
You can check this link if the water from the dispenser is warm or tastes bad.
Here's a link: https://www.samsung.com/us/support/troubleshooting/TSG01001875/#water-from-the-dispenser-is-warm-or-tastes-bad.
If you have any questions and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144294409
^Rainly
Rated 3 out of 5 stars
Pricey
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to install but it has to be done. Did what it's supposed to do.
This review is from Water Filter for Select Samsung Refrigerators - White
I would recommend this to a friendBrand response from Samsung
Posted .Hi jsb2961,
We appreciate you giving us your honest feedback about the Samsung water filter. We apologize for the inconvenience since the water filter is difficult to install.
I will provide you with a link that indicates the steps on how to install the water filter.
Here's a link: https://www.samsung.com/us/support/answer/ANS00060149/.
For further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144271525
^Rainly
- Cons mentioned:Price
Rated 1 out of 5 stars
Proprietary filter for Samsung fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung filter is way overpriced the proprietary to the fridge it goes out way too often needs to be replaced way to often. Just another way for Samsung to keep on making more money for cheap product. Don't recommend but many of us don't have a choice
This review is from Water Filter for Select Samsung Refrigerators - White
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We understand that our product is a little expensive, however, you won't regret the quality of water that will be produced. We will take note of your feedback as this helps us improve the quality of the service we provide to all our customers.
You can check this link https://www.samsung.com/us/support/answer/ANS00060149/ to guide you on how to replace the water filter in your Samsung refrigerator.
You may also use this link https://www.samsung.com/us/support/answer/ANS00079481/ for regular maintenance of your refrigerator.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144517540.
-Noraina
Brand response from MsSamsung
Posted .Hi Nickname,
I'm sorry to hear you don't find value in your water filter. Please note that the HAF-CIN filter is designed to filter up to 300 gallons of water, which would last for approximately 6 months in homes with average usage of the dispenser and ice maker. If yours isn't lasting that long, it's possible your water supply has higher than normal levels of minerals or debris, which could clog the filter prematurely. A plumber may be able to advise you on this, and whether you may benefit from a whole-house filtration system. If you do choose to install an external filtration system then it wouldn't be necessary to maintain the internal filter in your refrigerator; you could simply remove it and leave the cartridge housing empty. Please note, however, that Samsung doesn't recommend operating the water and ice features without an external or internal filter since the same mineral deposits could damage the refrigerator water lines over time.
I hope you find these tips helpful,
Ms. Samsung
- Cons mentioned:Price
Rated 1 out of 5 stars
This was actually crap
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These filters are ok at best. When we tested it was showing 270 particles were still in our water after filtration. That is unacceptable especially for the cost of this thing.
This review is from Water Filter for Select Samsung Refrigerators - White
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Mike, we understand your concerns and we appreciate the feedback. The water filter removes unwanted particles from your water. However, it does not sterilize or destroy microorganisms. You may need to purchase a water purifying system to do that. The water filter is used to reduce contaminants such as lead, mercury, and pharmaceuticals that may be present in water. We thank you for being a Samsung customer. ^Lena
Rated 5 out of 5 stars
Better filtering
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Provides more filtering than standard refrigerator filters that only use charcoal. Noticeable in taste and residue.
This review is from Water Filters for Select Samsung Refrigerators (2-Pack) - White
I would recommend this to a friendRated 3 out of 5 stars
it filters water
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy price matched this for me or i would not have bought it at BestBuy.
This review is from Water Filter for Select Samsung Refrigerators - White
I would recommend this to a friendBrand response from Samsung
Posted .Hi user1,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. It warms our hearts to know that our Samsung Refrigerator and filters are part of your family now. We recommend that you replace the water filter every six months for better quality water. The refrigerator's water filter light will let you know when those six months are up and should be reset after changing the filter. We understand that our product is a little expensive, however, you won't regret the quality of water that will be produced. We will surely notate your feedback about this matter for better products in the future.
I highly recommend clicking these links for a basic troubleshooting guide for future reference:
Proper guide in replacing the water filter:
https://www.samsung.com/us/support/answer/ANS00060149/
You may also use this link for regular maintenance of your refrigerator's lifetime:
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/
If you need further assistance, please reach us through the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144318090
Thank you for choosing Samsung. Have a great day.
-Trisha-
Rated 5 out of 5 stars
A bit cheaper if you buy in bulk.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For what it is, it is a bit pricey, but I can usually get a little over 7 months or so worth out of one cartridge. But if you buy it at least 2 at a time, you do save some coin.
This review is from Water Filters for Select Samsung Refrigerators (2-Pack) - White
I would recommend this to a friendRated 5 out of 5 stars
Samsung Fridge Filter Best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We've been buying this fridge filter for 5 years, and will continue to do so because of reliability of the Samsung brand.
This review is from Water Filters for Select Samsung Refrigerators (2-Pack) - White
I would recommend this to a friendRated 3 out of 5 stars
Average
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is an average product. Nothing different than any other one.
This review is from Water Filter for Select Samsung Refrigerators - White
I would recommend this to a friendRated 5 out of 5 stars
Good deal on brand name filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 2-pack of filters provided a significant savings for the OEM product I replaced according to manufacturer's recommendations. Very satisfied with the value.
This review is from Water Filters for Select Samsung Refrigerators (2-Pack) - White
I would recommend this to a friendRated 3 out of 5 stars
Too expensive for 90 day usage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn't mind cost if product lasted longer other than that its okay
This review is from Water Filter for Select Samsung Refrigerators - White
I would recommend this to a friendBrand response from Samsung
Posted .Hi Bryan,
We appreciate you taking the time to leave us a review on the water filter. We apologize for the inconvenience since the water filter does not last longer than you expect. Our customers' satisfaction is our topmost priority, and we are continuously working to improve our Samsung products.
If you have any questions and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144287289
^Rainly
Rated 5 out of 5 stars
Samsung filter
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great filter. Easy to install. It last for a reasonable amount of time. Didn't have any issues with it.
This review is from Water Filters for Select Samsung Refrigerators (2-Pack) - White
I would recommend this to a friendRated 3 out of 5 stars
Doesn’t last
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t last long the way it says it’s supposed to.
This review is from Water Filter for Select Samsung Refrigerators - White
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Kaya,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. It warms our hearts to know that our Samsung Refrigerator and filters are part of your family now. We apologize for the inconvenience of the water filter only lasting less than 6 months. This happens depending on the quality of the water in your area and the amount of water you dispense, you may want to change the filter more or less frequently than the light suggests. We will surely notate your feedback about this matter for better products in the future.
I highly recommend clicking these links for a basic troubleshooting guide for future reference:
Proper guide in replacing the water filter: Reset the water filter light.
https://www.samsung.com/us/support/answer/ANS00060149/
You may also use this link for regular maintenance of your refrigerator's lifetime:
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/
If you need further assistance, please reach us through the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144351615
Thank you for choosing Samsung. Have a great day.
-Trisha-
Rated 3 out of 5 stars
Works well.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too expensive for a couple of months. A must have for your frig.
This review is from Water Filter for Select Samsung Refrigerators - White
I would recommend this to a friendBrand response from Samsung
Posted .Hi fshdoc1,
We appreciate you taking the time to leave us a review on your Samsung water filter. You made an excellent choice for your refrigerator. We understand that the water filter is a bit pricey.
If you have any questions and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144314591
^Rainly
Rated 3 out of 5 stars
Doesn’t last very long
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hate fridge and filter seems to not last very long
This review is from Water Filter for Select Samsung Refrigerators - White
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Travis,
We appreciate you taking the time to leave us a review on your Samsung water filter. Thank you for giving us honest feedback about the life span of the water filter.
I will provide you with a link that indicates the information about the water filter.
Here's a link: https://www.samsung.com/us/support/answer/ANS00060149/.
If you have any questions and assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144366998
^Rainly


