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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 10742 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers consistently note that this product delivers excellent water quality and is highly regarded for its ease of use and overall performance. Users also appreciate the straightforward installation process and the perfect fit for compatible refrigerators. While the product is widely praised, some customers have expressed concerns regarding its price point and occasional reports of leakage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 10,742 reviews
  • Pros mentioned:
    Ease of use, Water quality

    Rated 3 out of 5 stars

    Expensive option but works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the expensive option but works. The water tastes good with this filter. Very easy to install. It would be nice to have different vendor options to choose from instead of paying 50 bucks for something that is specified to last only 6 months and no other real options at the store. My first filter lasted 1.5 years so save so save some money. Get a new one when you smell a mild fish-like odor.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi TechnoWizard,

      We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. It warms our hearts to know that our Samsung Refrigerator and filters are part of your family now. We apologize for the inconvenience of the dispenser issue. We recommend that you replace the water filter every six months for better quality water. The refrigerator's water filter light will let you know when those six months are up and should be reset after changing the filter. We understand that our product is a little expensive, however, you won't regret the quality of water that will be produced. We will surely notate your feedback about this matter for better products in the future.

      I highly recommend clicking these links for a basic troubleshooting guide for future reference:
      Proper guide in replacing the water filter:
      https://www.samsung.com/us/support/answer/ANS00060149/

      Water from the dispenser is warm or tastes bad:
      https://www.samsung.com/us/support/troubleshooting/TSG01001875/

      You may also use this link for regular maintenance of your refrigerator's lifetime:
      https://www.samsung.com/us/support/answer/ANS00079481/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/

      If you need further assistance, please reach us through the following options:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144317627

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Pros mentioned:
    Ease of use, Water quality

    Rated 5 out of 5 stars

    Rasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and what a difference the water tastes

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Water quality

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great filter easy to install.. Works well. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Water quality

    Rated 5 out of 5 stars

    Water tastes good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes the water taste good. It fits well with no leaks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit

    Rated 5 out of 5 stars

    Works as Designed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The filter was very easy to change and was a perfect fit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Water quality

    Rated 5 out of 5 stars

    Easy to use. Works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was simple. The water tastes good. I'm happy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Water quality

    Rated 5 out of 5 stars

    Works as advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water and ice cubes are ifresh tasting. Works as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Water quality

    Rated 5 out of 5 stars

    Save money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient install save money no more bottled water!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Water quality

    Rated 5 out of 5 stars

    Probably the best water filter ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and the water taste fabulous!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Perfect fit,easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation for my Samsung refrigerator. Worked great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Water quality

    Rated 4 out of 5 stars

    Good filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a good job of filtering the water. I wish I didn’t have to change it so often, but at least it’s easy to change.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Water quality

    Rated 5 out of 5 stars

    Great filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install this water filter. Water taste great,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Good replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good replacement for the refrig. Easy to replace and works well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Water quality

    Rated 5 out of 5 stars

    Easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installs easily and filters my Samsung refrigerator's water.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Water quality

    Rated 4 out of 5 stars

    Great product quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like product it has good quality and works well with my Samsung refrigerator I would recommend this the price is compatible too

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Water quality

    Rated 5 out of 5 stars

    Water Filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps water fresh and clean. Easy to swap out and replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Filter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only last six months, have to change filters in November or December

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Water quality

    Rated 5 out of 5 stars

    Filters water very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Filter works well to purify water. Easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Water quality

    Rated 5 out of 5 stars

    Does its job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to install. Water tastes great!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Works like a charm.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as promised. Easy to install. A little pricey.

    I would recommend this to a friend