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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 10711 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention the great water quality, ease of use, and overall performance of the Water Filters for Select Samsung Refrigerators. Many customers find the installation process to be easy, and the filter fits well and is compatible with select Samsung refrigerators. However, some customers have expressed concerns about the price of the product, while a few have mentioned issues with leakage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 10,711 reviews
  • Pros mentioned:
    Installation, Water quality

    Rated 5 out of 5 stars

    Samsung Water Filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable, great quality, convenient and easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Did the job.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Original part easyreplacement. Staff helped me to purchase the correct item. Thank you very much.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the filter works great, but it is kind of expensive, especially when you drink a lot of water. I have to change it out about every 2-3 months.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Leakage

    Rated 5 out of 5 stars

    Samsung water filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything as expected. Great fit. Does not leak!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have this filter set up as a regular order/shipment through my best buy account. Comes every 6 months like clockwork. Have tried generic filters and water does not taste as well. Sticking with the Samsung filter for my fridge. Easy to install as well.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product fits no issues, works well with fridge, thank you

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Authentic filter!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with this filter and definitely recommend buying from reputable places like best buy. It came with the sticker to check it's an authentic filter.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Water quality

    Rated 3 out of 5 stars

    Expensive option but works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the expensive option but works. The water tastes good with this filter. Very easy to install. It would be nice to have different vendor options to choose from instead of paying 50 bucks for something that is specified to last only 6 months and no other real options at the store. My first filter lasted 1.5 years so save so save some money. Get a new one when you smell a mild fish-like odor.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi TechnoWizard,

      We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. It warms our hearts to know that our Samsung Refrigerator and filters are part of your family now. We apologize for the inconvenience of the dispenser issue. We recommend that you replace the water filter every six months for better quality water. The refrigerator's water filter light will let you know when those six months are up and should be reset after changing the filter. We understand that our product is a little expensive, however, you won't regret the quality of water that will be produced. We will surely notate your feedback about this matter for better products in the future.

      I highly recommend clicking these links for a basic troubleshooting guide for future reference:
      Proper guide in replacing the water filter:
      https://www.samsung.com/us/support/answer/ANS00060149/

      Water from the dispenser is warm or tastes bad:
      https://www.samsung.com/us/support/troubleshooting/TSG01001875/

      You may also use this link for regular maintenance of your refrigerator's lifetime:
      https://www.samsung.com/us/support/answer/ANS00079481/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/

      If you need further assistance, please reach us through the following options:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144317627

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    No problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit and installed with no problem. You need to run about 6-8 glasses of water through it to purge the air. Be prepared for it to splash a little as the air gushes out of the water dispenser. If water dispenser leaks after installation be sure to check if you tightened the filter all the way and then run another 6-8 glasses of water through it.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Does its job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This filter is pricey, but is a necessity and does what it needs to do. My water tastes better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Excellent water quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy to install. We continue this filter.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Couch potato

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trust this item so much put it on auto purchase so I have it when needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Water quality

    Rated 5 out of 5 stars

    Rasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and what a difference the water tastes

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit

    Rated 5 out of 5 stars

    Works as Designed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The filter was very easy to change and was a perfect fit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Water quality

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great filter easy to install.. Works well. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Filter lasts a long time & easy to install

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first 3 cups of water had a funky plastic smell. We didn't drink it obviously. But after that, the water is crisp, clean and no flavor nor smells, just like the water from my Brita filter. I'm happy with it. It's supposed to last approximately 6 months.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Water quality

    Rated 4 out of 5 stars

    Good filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a good job of filtering the water. I wish I didn’t have to change it so often, but at least it’s easy to change.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Water quality

    Rated 5 out of 5 stars

    Water tastes good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes the water taste good. It fits well with no leaks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Water quality

    Rated 5 out of 5 stars

    Probably the best water filter ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and the water taste fabulous!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Water quality

    Rated 5 out of 5 stars

    Save money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient install save money no more bottled water!

    I would recommend this to a friend