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Customer reviews

Rating 4.7 out of 5 stars with 10723 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers often highlight the exceptional water quality and the overall ease of use provided by this product. Users frequently praise its straightforward installation process and perfect compatibility with specific refrigerator models. While the performance is highly regarded, some customers have noted that the price point is a bit high. Additionally, reports of leakage are very rare, suggesting a reliable design for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 10,723 reviews
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Clear clean water

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replace this item every six months. I love drinking clean water. I will buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super good filter will use it all the time makes a world of difference

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    WaterFIlter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, it fits the needs and everthing, I liked it and it worked out well and installed easily. You should get a samsung and enjoy fresh water and ice!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good Product. Expensive Though.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works great and it is easy to install. The only thing is the high cost.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Simple replacement. The only choice you have .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a Samsung and you see the small red indicator light up, it does not, unfortunately, mean that your fridge is now capable of dispensing waffles. Sorry. it means the filter needs to be replaced. There really is only one choice for these filters at best Buy - and typically elsewhere. It's sort of like buying ink cartridges for your printer - sure you can by less expensive off brand replacements but you are also subjected to wording about the dangerous of using off brands, leakage, different filtering materials used, even dangers. The device itself is simple enough to replace, you don't have to turn off the water supply to the fridge, just turn, remove, and replace with the new one. Sometimes the removed filter will leak as you remove it, that's normal. If the old filter has difficulty coming out, just make sure you are pushing and turning the correct direction - like opening a child-proof cap. Expect this to happen about every 6 months, typically sooner if you also use a lot of ice, or have teens that drink a lot of water.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JoeyJoJoJuniorShabado,

      Thank you for reaching out. We will take note of your feedback as this helps us improve more especially on the quality of the products we offer.
      About the water filter in your Samsung Refrigerator.

      Replacing the water filter in your fridge helps keep your water tasting fresh and helps to prevent odors. Your Family Hub panel will notify you when it’s time to change it, which is about every 6 months. First make sure you purchase a genuine Samsung filter made specifically for your fridge model. You can find replacements on Samsung.com. When you’re ready to replace it, turn off the water line to the fridge, drain the waterline by running the dispenser, and then turn the old filter counterclockwise to pull it out. After you insert the new filter, turn it clockwise to lock it in place, and then turn your water valve back on. All that’s left is to run the water for a few minutes to flush it and reset the replace filter alert on your fridge.
      https://www.youtube.com/watch?v=jqKv2qwO_hk

      For further concerns, you may reach us via the following option.
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us


      - Reference ticket number: 1144318311

      ^Ross Samsung

  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Refrigerator water filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Filter is good and delivered in time. This is the third time we are buying it from Best Buy and quality is of high standard. Highly recommend to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Perfect fit for my fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect replacement for my Fridge filter. I tried to find a cheaper part but it didn't fit and the quality was poor. I had to go to the place I can trust . The fit of the part was great And I am so happy I came to Best buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Water quality

    Rated 4 out of 5 stars

    Good filters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These water filters are easy to install. It does a good job of filtering the water.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung Water Filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very easy to install. The package provides simple instructions to follow. Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Water quality

    Rated 4 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and it seems to adequately filter the water. Competitive price.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Safe water

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are able to use it well for ice and water supply we feel and know it is clean and safe.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Fits the fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the easiest thing to replace... Takes all of 10 seconds. Hard to believe it's that expensive!

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Essential for filtered water and ice cubes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought a new Samsung refrigerator at Best Buy, I knew that we needed one that could filter water and make ice. It's been a couple of years, and the refrigerator is still working great. If you buy one, make sure that you keep your water filter up to date.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Water filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is a good value. It works well and easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitted perfect. Easy to replace. It’s great to have this replacements so near by

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Samsung Water Filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy water filter to replace. It lasts about six months. Just wish it were less expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality-wise is ok.But expensive a lit bit.Easy to replace

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Get these on sale or price matched

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are an absolute must have if your have a water option in your fridge. Individually sealed and easily stored, you get three to a box so you have almost 2 years worth before you have to buy more.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Important feature

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the water/ice feature on my Samsung refrigerator and am always vigilant about replacing the filter. Price is comparable online as well and if it isn’t, Best Buy will price match.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Works perfectly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried generic filters from Amazon, but the fit was unsatisfactory and problematic. There was water everywhere. The problem resolved immediately when replaced with the OEM part. More expensive, but worth the price.

    I would recommend this to a friend