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Customer Ratings & Reviews

$49.95

Customer reviews

Rating 4.7 out of 5 stars with 10713 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's excellent water quality, ease of use, and overall strong performance. They also appreciate its straightforward installation, good fit, and compatibility with specific refrigerators. While some customers find the product to be overpriced, there are generally no reported issues with leakage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 360 Showing 7,181-7,200 of 10,713 reviews
  • Pros mentioned:
    Water quality

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water and ice taste good , good value for the 3pack.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 4 out of 5 stars

    Bought an extra with fridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the filter seems to do what it's intended. Filters great tasting water!

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 4 out of 5 stars

    Works good and gives good tasting water

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Filter lasts a long time, water tastes good, works well.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your feedback. Glad to hear that this filter is meeting your expectations. ^Lo Samsung

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read the instructions and turn off water before installing. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect for my refrig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always count on Best Buy for quality product darn my whole house electronics come from Best Buy when I purchase my home 1st one . Best Buy gave me credit to put in items needed to survive when no one else would thank you . Go Army

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    does its job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the price was cheaper but it does what it suppose to do I guess

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - Water Filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Give your family safe, fresh-testing water with Samsung genuine filters. Samsung water filters remove over 99% of numerous harmful contaminants, including lead. Each filter lasts for 6 months or 300 gallons.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 4 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides me with good tasting ice and water on a daily basis

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As always excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always like going to Best Buy… The knowledgeable staff and the service is five star… I am not happy with their phone system… It leaves you on hold and bounces back and disconnects… Very frustrating ! But the staff is five star!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best fridge money can buy is Samsung. If you have one with the water and ice maker then you need this filter. Must have. There is no much brands you can use. This one is probably one of the best. Do not trust no name generics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mo0519

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, needed product and Best Buy keeps them in stock

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    great filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great availability at Best Buy. Kind of expensive but worth having filtered water.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 4 out of 5 stars

    It works great and I trust the brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and I trust the brand!!, and the water tastes great too

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Have to turn off water to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was easy after we turned off the water. But you have to turn off the water behind the refrigerator and we could not pull out our refrigerator. Therefore we had to go out to the street to turn off the water to the house just to install the filter. Our last refrigerator we did not have to do this.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Murry,

      Thank you for sharing your experience with us and your satisfaction is our topmost priority. We apologize for the inconvenience that you have to go out to the street to turn off the water to the house just to install the filter. Don't worry we will surely notate your feedback about this matter.

      I highly recommend clicking these links for a basic troubleshooting guide for future reference:
      Proper guide in replacing the water filter:
      https://www.samsung.com/us/support/answer/ANS00060149/

      You may also use this link for regular maintenance of your refrigerator's lifetime:
      https://www.samsung.com/us/support/answer/ANS00079481/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/

      If you need further assistance, please reach us through the following options:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144313689

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 5 out of 5 stars

    Tried generics and the Samsung brand is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried a couple brands of generics to save money on the filters, but they usually have a odd flavor in the water. Also, they are a bit noisy when dispensing water. You can price match with online stores to save some money in-store, so just do that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to install no thanks to Samsung instructions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our fridge is new this year so it is sad that Samsung has not updated its manuals. They instructed us to shut off the external water supply before removing the old filter. NOT NECESSARY!! Just pull the old one out and put the new one in. Too bad I had to have a conversation with my local repair center to learn that Samsung now has a shutoff valve/sensor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Water Filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water filter is great but my kudos goes to Best Buy! My package was delivered at night and apparently stolen from my doorstep. Best Buy asked no questions and sent me another one right away! Easy and effortless...thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Fresh Water

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed water filter with ease. No issues and it works as described.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it is important to make sure that my water is safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water filter was easy to install and I am glad to have it because I just moved into this home and I had no idea how how long this filter had been in the refrigerator. I wanted to be safe and so I got the filter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed at a great price. I signed up for the 6 month subscription plan so I can continue to save time and money.

    I would recommend this to a friend