Customer Ratings & Reviews
- Model:
- HAF-CIN
- SKU:
- 10983282
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the excellent water quality, ease of use, and overall strong performance of the product. They also appreciate its easy installation, perfect fit, and seamless compatibility with select Samsung refrigerators. However, some customers find the product to be overpriced, and there are occasional concerns regarding leakage.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Installation
Easy to install refrigerator filter.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator filter was very easy to remove and to reinstall a new one. What can I say. Water tastes good!
I would recommend this to a friend Don’t last 6months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These filters cost $50. Same price as the ones for my old frig. We use even less water than before because there’s only 2 of us instead of 4. Old frig filters worked great for 6 months these only last a little over 3 months.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Nana,
Thank you for reaching out. We will take note of your feedback as this helps us improve more especially on the quality of the products we offer.
About the water filter in your Samsung Refrigerator.
Replacing the water filter in your fridge helps keep your water tasting fresh and helps to prevent odors. Your Family Hub panel will notify you when it’s time to change it, which is about every 6 months. First make sure you purchase a genuine Samsung filter made specifically for your fridge model. You can find replacements on Samsung.com. When you’re ready to replace it, turn off the water line to the fridge, drain the waterline by running the dispenser, and then turn the old filter counterclockwise to pull it out. After you insert the new filter, turn it clockwise to lock it in place, and then turn your water valve back on. All that’s left is to run the water for a few minutes to flush it and reset the replace filter alert on your fridge.
https://www.youtube.com/watch?v=jqKv2qwO_hk
For further concerns, you may reach us via the following option.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
- Reference ticket number:1144312479
^Ross
- Pros mentioned:Water quality
Easy Installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Water tastes great and convenient to have in right from the fridge. No complaints.
I would recommend this to a friend - Pros mentioned:Water quality
Keep it clean
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent filters these joints keep your water clean homes
I would recommend this to a friend No More Red Light
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Filter is okay. How do I really know that it is doing what it is supposed to do? I am hopeful. Just hate seeing the red light on my refrigerator. lol.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Myles,
Thank you for reaching out. and loving our product.
Just to give you an insight about our product.
WATER FILTERS
Provides you with the following benefits
High-grade carbon block removes up to 99% of contaminants and protects the components of your refrigerator from potential sediment
Removes up to 80% more contaminants than other leading compatible filters
Warning: Only Genuine Samsung filters are guaranteed to properly fit your refrigerator NSF certified to standards 42, 53, and 401 to remove up to 99% of select chemicals, pharmaceuticals, pesticides, herbicides, and heavy metals Do not remove minerals that may be beneficial to health
Here are some troubleshooting steps that you can use in the future.
Replace the water filter in your Samsung refrigerator
https://www.samsung.com/us/support/answer/ANS00060149/
Replacement filter doesn't fit in your refrigerator
https://www.samsung.com/us/support/troubleshooting/TSG01109722/
Incase you will be needing a new filter in the future you may purchase it using this link:
https://www.samsungparts.com/Default.aspx
For any other concern you may reach us via the following links.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung.
Have a great day.
Reference Ticket Number:1144496381
^^Ross
- Pros mentioned:Water quality
very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These filters are really good and the water tastes very good after using these filters.
I would recommend this to a friend - Pros mentioned:Overall performance
Works as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is something I always use as filter for my refrigerator
I would recommend this to a friend It works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overpriced which is par for the course in appliances.
I would recommend this to a friend- Pros mentioned:Ease of use
Samsung Water Filter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight and easy to install. Great tasting with no odors
I would recommend this to a friend It works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I put it in and the warning light turned off......
I would recommend this to a friend- Pros mentioned:Overall performance
Great Price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to replace water filter with a factory replacement. Worked great. Thank you.
I would recommend this to a friend - Pros mentioned:Water quality
Great Tasting Water
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This filter makes the water taste great! Its just like bottled water, maybe even better
I would recommend this to a friend Does what it should
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looked all over for a cheaper filter, but not able to find any. Samsung is a decent appliance, but the filters are rather pricey. With our water, we reset it at least twice before actually replacing it. Hasn't seemed to had any effect on the overall water quality.
I would recommend this to a friendBrand response from Samsung
Posted .Hello superdave001,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We understand that our product is a little expensive, however, you won't regret the quality of water that will be produced. We will take note of your feedback as this helps us improve the quality of the service we provide to all our customers.
You can check this link https://www.samsung.com/us/support/answer/ANS00060149/ to guide you on how to replace the water filter in your Samsung refrigerator.
You may also use this link https://www.samsung.com/us/support/answer/ANS00079481/ for regular maintenance of your refrigerator.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144541683.
-Noraina
- Pros mentioned:Ease of use
Easy install and taste great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install. Just follow the instructions and you’ll be back to great tasting water.
I would recommend this to a friend - Pros mentioned:Overall performance
These filters work great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These water filters work great for my Samsung Refrigerator.
I would recommend this to a friend - Pros mentioned:Water quality
Clean water
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These filters help reduce sediment in my water and makes the water much cleaner to drink
I would recommend this to a friend Filter; required for product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Filters don't last long enough for the cost of filter.
I would recommend this to a friendIt doesn't matter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cost too much I still had problems with my Samsung ice maker they told me only use the name brand I've gone through 3 ice maker I switch to the brand & Ice still built up.
I would recommend this to a friendBrand response from Samsung
Posted .Hello, we are sorry to hear that your unit is not working as designed. You are a valued customer and your experience matters to us. We are continually improving the quality of our products and your feedback is vital to that process. We would like to look into any concerns that you have with your appliance. For further assistance, please reach out directly to our support team on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143614784) and it will help our team pull up your information. We thank you for choosing Samsung for your home. ^Lena
- Pros mentioned:Water quality
Great filter!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can immediately notice a difference in taste and water quality. Great filter!
I would recommend this to a friend Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Found out the hard way always use Samsung filters . Thanks
I would recommend this to a friend