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Customer Ratings & Reviews

$49.99

Customer reviews

Rating 4.8 out of 5 stars with 3187 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 3,187 reviews
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Filtration at its Finest

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent replacement for our original water filter. Definitely helps make our hard water not an issue. I do find you can find deals on this direct form manufacture throughout the year as well. Does the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Customer Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung Bespoke refrigerator. When it came time to change the water filter the first time was a challenge. I watched a few videos on YouTube and got it in after a few tries. The second time it was so easy to install, I went to Best Buy and asked the service representative to show me what I was doing wrong. He was most helpful. I made it harder than it was, those videos can be so confusing. I am so glad to have purchased from Best Buy the customer service is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Love my Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my fridge and the water filter * can’t wait until the refrigerator is pause off so I can buy something else

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Works very well. I recommend!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Filters water well. I’ve replaced this every 6/7 months, and so far it’s been consistent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung bespoke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement filter. Changing filter was easy and mess free.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to replace, no disappointment.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    water filter needed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good filter for my Frig. I bought one from best buy right away for the frig and ordered two more from Samsung to hold me over for a long time. And the price is cheaper on Samsung's site by $7 dollars

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Great taste

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great filter. I could really taste the difference in the water immediate after replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Filter

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to purchase this item for my fridge great product

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    WATER Filter to Sansung

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good and clean water well. I am so happy with this items

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these filters they are very easy to replace. I would definitely recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Use only Samsung products on Samsung equipment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the generic from HD. It said on the label it fit my Samsung model. It didn’t fit. I took it back to HD and got the Samsung water filter at Best Buy. Went in with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Water filter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It isEasy to remove the old filter and install new filter

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Well worthy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This filter works great before we used to buy Fiji water bottles because of the ph balance all water tasted like iron and with this filter I can drink water just fine from my fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The Filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to handle and install. I love the fact that it gives you a install sticker to place on the filter so you know when you install it. I replace my filter every 6 months.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    VP

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it yet but I am sure it’s good quality. Only part I didn’t like about is cost of a single unit. It’s too much price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Felt like an aftermarket purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in an odd/non standard Samsung box. Box was missing the label sheet (to label when changed) and was missing the authenticator QR code/magnetic authenticator. Felt like aftermarket.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello DimkaNYC,

      We acknowledge the time you took to share your review of your Samsung refrigerator water filter, and we value the details you provided about the packaging and the missing label and authenticator.

      Since this concerns the packaging and included materials at the time of purchase, the best next step is to work directly with your retailer so they can review the condition of the product you received and assist with any exchange or replacement options available under their policy. Please refer to the information provided below:

      Best Buy’s Customer Service Department: (888) 237 8289. Their team is available 24/7 and can either assist you directly or connect you with your local store for more specific help.

      Kindly keep this reference number for your records: 1152199848. We appreciate you giving us the opportunity to support you.

      Nicole
      Samsung Care Samsung

  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Great tasting Water

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I have been buying bottled water for years now which adds up ,but after buying this Samsung refrigerator with the water filter system. We have saved a lot of money and we have been rewarded with great tasting water from this filter. Thank you Samsung and Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    It’s the one for my refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the one for my refrigerator. The manual says only use Samsung replacement filters but we tried another brand that supposedly was made for our model. Nope! It leaked. Best Buy had the right one in stock when no one else did locally. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Awesome service!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly! The convenience of having an auto refill makes it easy to remember when we have to change it out.

    I would recommend this to a friend