Customer Ratings & Reviews
- Model:
- HAF-QIN
- SKU:
- 11004104
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Overpriced, difficult to install
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Other model sizes of filters are cheaper for some reason, those are longer sized. Other brock and mortar retailer (like a certain blue store) sell these for less. Trying to get the filter in or out, the thing is actually not easy to grasp, let alone turn. Apparently you can easily install this wrong and it will leak everywhere. 'Filtered' water still has that sink flavor, and some leftover hard water minerals. A complicated mess.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We understand the importance of a reliable and easy-to-use filter for your refrigerator. Let's get the information that you need about the filter.
I have provided a link below to help ensure you have an easy way of changing the water filter and see the standards we have set for the water filter. Please watch the video and check the hyperlinks for additional information.
Replace the water filter in your Samsung refrigerator:
https://www.samsung.com/us/support/answer/ANS00060149/
Should you need more assistance with the water filter, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146255792) to help our team pull up your information when you message us.
Have a great day.
-Ernest-
Filter Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It f de Irs what it is supposed to do for a Samsung replace but a little over priced
I would recommend this to a friendFiltered goodness
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Higher priced but efficient in its purpose, geek squad installer was kind
I would recommend this to a friendBrand response from Samsung
Posted .Hello There,
Thank you very much for your feedback on our products. Should you need support in the future, please don’t hesitate to reach out to us at www.Samsung.com.
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144799996
Thank you for choosing Samsung. Have a great day.
Joy
Water filter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good Samsung product and always reliable company..
I would recommend this to a friendWorst Refrigerator ever! Rate it 0 stars!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst refrigerator I have ever had! numerous tech calls. IceMaker dies niot work. Best Buy nor Samsung standing by the procduct, Techs are great but thereis no permanent fix! Do not purchase Samsung!
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand how essential it is always to have ice to keep your beverages cold, JohnK. Let us help you with your ice maker.
To rectify your ice maker's concerns, please click the link and hyperlinks and watch the instructional video for tips.
The ice maker is not working (please choose the best that describes what you are experiencing with your ice maker):
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147119677, to help our team pull up your information when you message us.
Have a great day.
-John
Water filter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to place correctly in the appliance, took multiple attempts.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate your feedback about your fridge's water filter, AHow. We'd love to get this taken care of.
You've just purchased a new filter for your refrigerator, but you're having trouble installing it to replace the old one. Please click the link and hyperlink and watch the instructional video for tips.
Replace the water filter in your Samsung refrigerator:
https://www.samsung.com/us/support/answer/ANS00060149/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146542541, to help our team pull up your information when you message us.
Have a great day.
-John
Not compatible with my fridge but recommended
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot speak to the quality and value of the item because I was not able to use it, so my stars are not very relevant to this review. This item was a recommended item with my purchase of the Samsung counter depth fridge model RF18A5101SG/AA and the item is not compatible with my fridge and hopefully I can return it. It was very very difficult to find out whether the item was compatible with my fridge which was also upsetting and surprising. Impossible to install which helped us figure out it was incompatible.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We understand how you feel. Allow us to help you.
The fridge model RF18A5101SG/AA does not require any water filter. Hence, the water filter you purchased is not compatible with the fridge.
Please check this link for more details.
What is in the box
https://www.samsung.com/us/support/troubleshooting/TSG01212012/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146691667) to help our team pull up your information.
Have a great day.
^Camille
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only the original product seems to work in our fridge. Do not use generics
I would recommend this to a friendWrong buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the wrong filter for my Samsung refrigerator.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this concern, please get in touch with our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Thank you, and stay safe!
^Chrystel