Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$40.00
Save $9.99
Comp. Value: $49.99

Customer reviews

Rating 4.8 out of 5 stars with 3170 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 3,168 reviews
  • Rated 4 out of 5 stars

    Product worked as advertised

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid product, worked as advertised. Some water was leaking initially but that was quickly sorted. Have had 0 problems since

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best Buy is the place to get it.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. Not too expensive. Best Buy always has it in stock, so very convenient for future filter replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this replacement filter. Will purchase again!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I ordered this product and I am satisfied. A bit pricey though...

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Serial # Matched, Fridge doesn't recognize it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matched it up to my fridge, but my fridge doesn't recognize it. My red filter indicator light has been on since installation. I've tried all kinds of things to get that light to go off but it won't. Not sure how this is even possible, or if I just got sold a dud, but for now, it's a 1 star. Not even sure if my water is being filtered, considering.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello,

      We understand the dismay about your experience replacing the water filter. Let us help.

      We recommend checking the link below to learn more about replacing the water filter. Browse the guide until the "Resetting the water filter light" section for the suggested actions. You may also watch the video for other helpful tips.

      How to replace the water filter in a Samsung refrigerator:
      https://www.samsung.com/us/support/answer/ANS10005090/

      Should you need further assistance, please feel free to get back to us via the following options below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number 1151165806 to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Rated 4 out of 5 stars

    Filt3r

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received quickly, easily changed, in stock, easy order.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 3 out of 5 stars

    it's ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there is no choice for my refrigerator i need this one for my water and ice maker.water comes out is taste good.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi beeUSA,

      We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. It warms our hearts to know that our Samsung refrigerator and water filter are part of your family now. We like to let you know that we have some tips on how to properly maintain your refrigerator.

      Please click the link below for some tips:
      https://www.samsung.com/us/support/answer/ANS00079481/

      You may use this link for a proper guide in replacing your water filter:
      https://www.samsung.com/us/support/answer/ANS00060149/

      If assistance is needed, please reach us with the following options to further assist you:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144305456

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 3 out of 5 stars

    Shorter life than expected

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The filter lasts about 2 months and not 3 as advertised. Otherwise, it works as expected.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      We understand how you feel regarding this water filter. We are here to sort this out with you.

      This water filter can last up to 6 months or so if it has already filtered 300 gallons of water whichever comes first.

      ^Rodel Samsung

  • Rated 3 out of 5 stars

    Filters fine BUT extremely difficult install

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've changed our filter twice using the Samsung filter BUT each time is has been extremely difficult to install, causing considerable spillage into the fridge/freezer drawer. The install requires significant twisting force while water spills out. Turning off the water to the firdge will decrease this but will still allow for a messy change. I'll probably try a different brand next time since the factory warranty will be up anyway.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Installation not easy

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was not easy at all. Check out the installation video before attempting to replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just right for my frigde

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just right for my frigde. user friendly instructions

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Pricey and hard to find

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This filter is not sold at home improvement stores. They’re all pricey, but there’s no knock off cheaper version.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your feedback, Jstreck. ^Lo Samsung

  • Rated 5 out of 5 stars

    Best one I had use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best so far bottle last us about 6 months I would recommend

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Pricey

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has their own brand of filter that works perfectly fine and is half the price

    No, I would not recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Water Filter

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Water tastes great. I recommended setting up autodelivery so you don't have to worry about it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    In store pick up water filter

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a water filter that fits our refrigerator and was in the store when I went there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is always number one for my refrigerator!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fits! works!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lasts a long time, is the right fit for my fridge!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time delivery. Its good filter and easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The cost of clean water

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the filter is a little pricey you deserve clean water.

    I would recommend this to a friend