Customer Ratings & Reviews
- Model:
- HAF-QIN
- SKU:
- 11332253
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Haf-Qn/exp issue
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recently I purchased and it’s not snug fit. I see the gaps in it. I will be returning it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi bravored! This link (https://bit.ly/3ctVYe3) can walk you through what steps to take if the filter does not fit your refrigerator. ^Jecca
Exchanged
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the wrong filter for my fridge. Exchanged it for the correct one.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Syoung2277,
Thank you for reaching out and sharing your feedback to us. I'm sorry to hear that you bought the wrong filter. We are glad to hear that you were able to exchange it to the correct one.
I am providing this link https://www.samsung.com/us/support/answer/ANS00060149/ to guide you on how to replace the water filter in your Samsung refrigerator.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144528406.
-Noraina
Help
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light is still on. I tried to reset it and repeated the process.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there newfrig Customer, I see you are having issues resetting your Water Filter light in your Samsung Refrigerator and know how irritating that light can be. I have some instructions that I would like to provide that will help get the light reset. See link below:
https://www.samsung.com/us/support/answer/ANS00060149/
We welcome you to our family and thank you for choosing Samsung. ^Brad
Can get new filter to work iuvectrued everything.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hasn’t work since I installed it. Very disappointed
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are sorry to hear that you're having trouble with your water filter. Here is a link with step by step instructions to help you make sure that it's installed correctly (https://bit.ly/39p69PP). Thank you for choosing Samsung. ^Lo
Double check water quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not improve PPM after switch to new filter and running 3 gallons through the filter.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good Day,
Thank you for sharing your observation about the water filter, Yoshii. It's our pleasure to be of assistance.
Only use a genuine Samsung filter designed to work with your Samsung refrigerator. Changing the filter on time provides you with the freshest, cleanest water from your Samsung Refrigerator. It's a good idea to replace the water filter every six months or every 300 gallons filtered. Learn more from these details.
I have shared a guide on how to properly "Replace the water filter in your Samsung refrigerator":
https://www.samsung.com/us/support/answer/ANS00060149/
You may also watch our youtube video about "Replacing the water filter on your built-in Chef Collection refrigerator":
https://www.youtube.com/watch?v=ADl9sxfPADE
Should you need assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number 1145243849, to help our team pull up your information.
Have a great day!
^Chrystel
Water filter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great filter ships super fast! No issues with it and easy to change yourself.
I would recommend this to a friendSatisfied with Samsung water filter.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used this filter several times; easy to remove and install. Great product.
I would recommend this to a friendIt fits and water is good!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It fits! The right size is important as I bought the wrong filter the first time. Followed directions and went in smoothly. The water tastes good and that's what you want.
I would recommend this to a friendExcellent Water Filter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great water filters, exactly what I needed, very easy to install, works perfect.
I would recommend this to a friendRefrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed purchase. My goal is to subscribe so my refrigerator will work well.
I would recommend this to a friendSamsung Filter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was easy to install and works really well. Samsung is a great product.
I would recommend this to a friendRefrigerator water filter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product this is the second time we have bought it and are satisfied
I would recommend this to a friendSamsung (brand) water filter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installs and works perfectly. Water is crystal clear and tastes rainwater smooth. Way better than faucet filters.
I would recommend this to a friendWater filter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great keeps my water tasting good and filters bad taste out
I would recommend this to a friendFreshwater again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I came from New England to Florida. Florida’s tap water requires getting use to. This filter makes it taste pretty good so I was able to stop buying bottled water to drink and manually making ice
I would recommend this to a friendNo problems as others have had.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This filter went in smoothly, no leaks and is working well.
I would recommend this to a friendnot clearly identified
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to go to the store twice because a got the wrong filter the first time because Samsung does not identify which filter my refer requires.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Judie. I understand your frustration with this! If you go to Samsungparts.com or call 1800-627-4368 and provide the model code for your refrigerator, they will be able to direct you to the appropriate water filter. ^Lo
Samsung fridge water filter. Easy to replace.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to find and compare to the original. Was convinently displayed and had no issues with installation. Price was very reasonable and we are happy to repeat the purchase when the next replacement is needed.
I would recommend this to a friendJandRG
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, easy to install, would definitely purchase again.
I would recommend this to a friendReplacement filter for fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for our fridge; is a bit expensive but worth it to know that it is compatible with our specific fridge (been disappointed when getting off brand in the past)
I would recommend this to a friend