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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3151 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 3,151 reviews
  • Rated 5 out of 5 stars

    Improves Drinking Water

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Safer water without added appliances. Truly does remove any dirt or cloudy water

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Filter

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, i Get on time every 6 Months. I love the quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Water Filter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can always count on Best Buy to have the water filter I need. Great product and price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this one and it is fine but the price no that good. I found another one that is not Samsung cheaper. The quality it is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to use these for filtered water in my fridge. I wouldn't trust buying feom another seller like Amazon for something like this. I trust Best Buy to sell me a product that's unopened and unused.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Filter does the job.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This filter lasts the six months it is meant to, had the water tested by an independent tester and results were as expected, the best water in the house is from the fridge because of this filter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Bespoke Fridge

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Filters out the water as advertised. Fits into our Samsung Bespoke fridge as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Refrigerator Water Filter

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. Fresh water and ice. Will buy again from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best filter

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water comes out tasting so refreshing, we bought an off brand one from HomeDepot and it tastes a bit funky. But this is the best one you can buy out there.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Felt like an aftermarket purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in an odd/non standard Samsung box. Box was missing the label sheet (to label when changed) and was missing the authenticator QR code/magnetic authenticator. Felt like aftermarket.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello DimkaNYC,

      We acknowledge the time you took to share your review of your Samsung refrigerator water filter, and we value the details you provided about the packaging and the missing label and authenticator.

      Since this concerns the packaging and included materials at the time of purchase, the best next step is to work directly with your retailer so they can review the condition of the product you received and assist with any exchange or replacement options available under their policy. Please refer to the information provided below:

      Best Buy’s Customer Service Department: (888) 237 8289. Their team is available 24/7 and can either assist you directly or connect you with your local store for more specific help.

      Kindly keep this reference number for your records: 1152199848. We appreciate you giving us the opportunity to support you.

      Nicole
      Samsung Care Samsung

  • Rated 5 out of 5 stars

    Great filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to replace, gave the fridge a gallon or two flush and clean tasting filtered water and ice...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Water filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the subscription service for the Refrigerator Water Filter. It arrives on time every six months.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Water filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece haven't had any problem with filter easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean wayer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it does for cool clean drinking water from your unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What else can you use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be working fine, although I can’t imagine that a Samsung water filter is not gonna work properly in a Samsung refrigerator. Since we have put it in the water has tasted clean, fresh, and I guess the way it supposed to with a filter.When I am ready to replace this filter I will replace it with another Samsung filter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and works as intended! Definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Water Filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Water Filter is Easy to use and easy to install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit, as described. Water tastes great and BestBuy price matched

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good ine

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, water tastes good, fits perfectly, thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Filter for Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The filter was easy to install and is working great!

    I would recommend this to a friend