Customer Ratings & Reviews
- Model:
- HAF-CIN
- SKU:
- 11359348
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the excellent water quality, ease of use, and overall strong performance of the product. They also appreciate its easy installation, perfect fit, and seamless compatibility with select Samsung refrigerators. However, some customers find the product to be overpriced, and there are occasional concerns regarding leakage.
This summary was generated by AI based on customer reviews.
Filter should be changed every 6 months.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I rhink that's not long enough. Should be at least a year.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Ice Cold
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.purchased this the other day and works great i would suggest anyone with a samsung refrigerator to get it!
I would recommend this to a friend Only filter that fits
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.a little expensive for having to replace it every 6 months
I would recommend this to a friendFairly good, but won't last long as promised.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The indicator light on the Samsung fridge lights up in less than 5 months, even we don't use it a lot at all, (only for ice-making and occasionally drinking). Don't know whether it is the problem on the filter, or the problem on the fridge itself. But the filter is expensive.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi abc123,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. It warms our hearts to know that our Samsung Refrigerator and filters are part of your family now. We apologize for the inconvenience of the water filter only lasting less than 6 months. This happens depending on the quality of the water in your area and the amount of water you dispense, you may want to change the filter more or less frequently than the light suggests. We understand that our product is a little expensive, however, you won't regret the quality of water that will be produced. We will surely notate your feedback about this matter for better products in the future.
I highly recommend clicking these links for a basic troubleshooting guide for future reference:
Proper guide in replacing the water filter: Reset the water filter light.
https://www.samsung.com/us/support/answer/ANS00060149/
You may also use this link for regular maintenance of your refrigerator's lifetime:
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/
If you need further assistance, please reach us through the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144351752
Thank you for choosing Samsung. Have a great day.
-Trisha-
- Pros mentioned:Installation
New filter!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just what was needed for Samsung refrigerator. Easy removal and easy install.
I would recommend this to a friend - Pros mentioned:Water quality
Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product that you will be need for all the time. Good price and fast delivery.
I would recommend this to a friend Works Fine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works. It doesn't do anything special but it is effective.
I would recommend this to a friendNeeded it for new fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed the filters for new fridge that we purchased
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Water taste does not much different than OEM filter..
I would recommend this to a friendIt s okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It s a good Canada maybe need to learn more how to manage
I would recommend this to a friendGood filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In stock at Best Buy, did not have to travel all over the place.
I would recommend this to a friendGood product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always use this brand for my refrigerator. Good product.
I would recommend this to a friend- Pros mentioned:Water quality
Fridge filter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great! Product is as expected. I’d suggest this to anyone needing a filter.
I would recommend this to a friend - Pros mentioned:Water quality
Does a great job!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are by far the best water filters I’ve tried. They don’t leave a residual taste in your mouth.
I would recommend this to a friend Good for water quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good deal, for the type of product needed. Staff did great.
I would recommend this to a friendWater filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, been buying it since bought my new refrigerator
I would recommend this to a friendCost way too much!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two of these. Outrages cost. Over 100. For these 2. On line later I saw prices for 15.00. Why the cost difference. I thought the name of your shore is “Best Buy.”
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Susan,
To better address your concerns about the price of the water filter, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific concern.
-Kimberly
- Pros mentioned:Ease of use
Was easy to install even without turning off!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding product for replacing water filter for Samsung refrigerators. Very easy to install; no need to turn off water.
I would recommend this to a friend Great fit and availability
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never sble t get these any where else. Great service
I would recommend this to a friend- Pros mentioned:Water quality
Excellent for water lovers.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived early, packaged well, easy to replace and it makes the water and ice taste really good.
I would recommend this to a friend