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Customer reviews

Rating 4.8 out of 5 stars with 3219 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 3,219 reviews
  • Rated 5 out of 5 stars

    A+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with Samsung products they stand behind their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What Bottled Water

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing water filter, it lasts a very good while and the price is extremely affordable. Save timely trips to buy bottled/gallon water, and monies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Filter is excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process was very easy...I bought the filter online and picked it up "curbside" due to Covid 19. The curbside process went very smoothly.....GREAT job of adapting to a horrible situation like Covid 19.....BUT continuing to give GREAT service! THANKS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Peasy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed new filter for my Samsung refrigerator. Best buy was fast, easy & priced right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great filter

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great filter, works really good and last enough I recommend to change it every 3 months

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick place to get your filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality and fits right everytime. A bit pricey though.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 4 out of 5 stars

    Good Filter for Samsung Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works - filters water like its supposed to! Good filter for Samsung Refrigerator

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s hard to tell but the water still tasted like regular tap water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as described

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this item for a while now. Makes pure water ice cubes which makes my drinks taste better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    water filter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is perfect water filter and this is good for six months

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Water filter

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying filter. But it only lasted for 6 months. Is that common to have to change the water filters out that offer?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best filter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Best Buy and the product I order they ship fast and pick up fast and the samsung filter is a good product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Water filter

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe the filter is doing its job. Easy to uninstall and reinstall.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    easy to install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install. available at most BestBuy stores..

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 4 out of 5 stars

    Great Product.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our brand new Samsung Fridge. It's doing the job and keeping water tasting good.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Awesome produxt

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] It’s amazing that i can find this item in my loval bestbuy store

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Faulty filter system Samsung fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace the filter but turns out the fridge filter system was faulty and had to be replaced, tech said it’s a common problem with this model, not thrilled about it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi DulcesP,

      Sharing your honest review of your refrigerator experience is essential. Your opinion matters to us. Rest assured that we are working to improve our products and services with the help of your review. Should you need any support, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day!

      -Kimberly Samsung

  • Cons mentioned:
    Leakage

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    True to fit. No problems or leaks and I would always recommend original OEM products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not what I needed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure this would be a great product. Unfortunately, it was the incorrect filter. This was due to the way the order was processed -- was promised a Samsung fridge that this goes with by a certain date when I ordered it and the filter. Then when scheduling was told I couldn't have it delivered for 3months so had to cancel the order and select a different fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Filter perfect

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung refrigerator. It’s stylish and functional. Best Buy makes it simple to reorder and stay up-to-date with the filters.

    I would recommend this to a friend