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Customer reviews

Rating 4.8 out of 5 stars with 3219 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 3,219 reviews
  • Rated 5 out of 5 stars

    Water filter

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed for water dispenser in refrigerator, so light would stop blinking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a filter.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to stick with these for my new fridge. Will be back in a few months for another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Filter does the job just as expected! Bought it using the automatic renewal plan for an extra discount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator water.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We also have auto delivery setup so we don't forget to replace and don't have to go to store to pickup. Super easy. Super awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best water filter

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and keeps water and ice tasting great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In stock and works at comparable prices with online sites.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasts a while! We purchased this as a backup but the original one the Samsung refrigerator came with is lasting a while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Products and Quality by OEM Samsung. 6 month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Little Things

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, great price. These littel things add up!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Water filter

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No sweat finding an authentic Samsung water filter. Happy with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I purchased it. It’s one of those things that make you forget you need at the time of the purchase.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Great, I want to thank you for taking the time to post your review of your Samsung Water filter and want to praise you for maintaining your machine. We are happy to see that you are pleased with the performance. We welcome you to our family and thank you or choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Receive the filter in perfect order. I recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our refrigerator and these filters last a long time! Be sure to price match. Often Amazon runs a deal that Best Buy will match

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Filter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It hard to find the filters. No in the store or somewhere else. But the store can order for me and mark the prices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to find what I am looking for on the website

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank You! easy to order and choices for pickup or delivery. And anytime I have any questions staff at the store are always helpful

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Only lasted a month!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped making ice a month to the day I put it in, oh so excited!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi CharlesM,

      We acknowledge the time you took to share your review of your Samsung water filter, and we value the information you shared about your ice maker’s production.

      Samsung provides steps that can help restore ice production, including checking the Ice Maker setting, compartment temperature, and water supply.

      You can view the guidance here:
      https://www.samsung.com/us/support/troubleshoot/TSG10002387/

      If the ice maker remains inactive after reviewing the steps, we’re here to assist you further. Please reach out using the contact options below and include your reference number 1152192903 so your details can be located quickly:

      • Facebook Messenger: https://m.me/samsungsupport
      • X (Twitter): https://x.com/messages/compose?recipient%20id=18768513
      • Samsung Community: https://us.community.samsung.com/
      • Samsung Customer Care: 1‑800‑726‑7864

      We really appreciate your business.

      Meneleo
      Samsung Care Samsung

  • Rated 5 out of 5 stars

    Tesfaye

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They matched the Amazon prime and was happy with all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice for the price, great value,delivered to the front door

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Specified replacement filter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You originally sold me the wrong filter. Upon returning to store replaced with correct one with no problem. Still a happy customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Water Filter

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. I am so glad Best Buy carries this filter.

    I would recommend this to a friend