Customer Ratings & Reviews
- Model:
- HAF-QIN
- SKU:
- 11811427
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Water filter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Directions are not as easy to follow as stated in the maintenance book . Look to be functional
I would recommend this to a friendok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't regret of this purchase. It was a good choice. Easy to use.
I would recommend this to a friendFridge water filter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price was better than Amazon with a coupon. Easy to buy online and was delivered promptly
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product fit for purpose. No complaints here.
I would recommend this to a friendRefrigerator filter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I needed. Staff was kind and helpful.
I would recommend this to a friendSamsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purification is good taste ok no taste of any chemicals
I would recommend this to a friendgood product so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good product so far wish they would specify better product information on the type of product ID
I would recommend this to a friend- Pros mentioned:Water quality
A necessary but annoying purchase
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think my review is more on changing out the filter than the filter itself. But makes water taste a LOT better.
I would recommend this to a friendBrand response from Samsung
Posted .We understand the sentiments you shared about the water filter changing process. Let's address this right away, Brenda.
I have shared a guide below for instructions for a smooth water filter replacement process. Please watch the instructional video and click on the embedded link included.
Replace the water filter in your Samsung refrigerator:
https://www.samsung.com/us/support/answer/ANS00060149/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147006231, to help our team pull up your information.
Have a great day!
^Chrystel
Good filter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great but it was a little tricky to figure out if this model was the correct one.
I would recommend this to a friendSerial # Matched, Fridge doesn't recognize it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Matched it up to my fridge, but my fridge doesn't recognize it. My red filter indicator light has been on since installation. I've tried all kinds of things to get that light to go off but it won't. Not sure how this is even possible, or if I just got sold a dud, but for now, it's a 1 star. Not even sure if my water is being filtered, considering.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We understand the dismay about your experience replacing the water filter. Let us help.
We recommend checking the link below to learn more about replacing the water filter. Browse the guide until the "Resetting the water filter light" section for the suggested actions. You may also watch the video for other helpful tips.
How to replace the water filter in a Samsung refrigerator:
https://www.samsung.com/us/support/answer/ANS10005090/
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number 1151165806 to help our team pull up your information when you message us.
Thank you.
-Angelica
QC laose
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The shipping team mailed a wrong filter and I needed to go to the store to replace it. I am not sure why they did not check prior to sending it
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We're saddened that you had to experience this. To better assist you, please contact the BestBuy customer service department at (888) 237-8289. They are available 24 hours a day. They can either answer your question or transfer you to your local store to address your specific concerns.
Have a great day!
Chrystel
Good filter
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Filter is good but have to replace it every 2 months
I would recommend this to a friendRead instructions
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rivi instructions 1st otherwise the refrigerator will leak on the floor
I would recommend this to a friend- Pros mentioned:Water quality
Fridge filter
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good filter for fridge just recomend to buy the one that has the two packs
I would recommend this to a friend - Pros mentioned:Overall performance
Good water filter
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good water filter for your Samsung refrigerator.
I would recommend this to a friendBrand response from Samsung
Posted .We're so glad to hear you're happy, Berk! Thanks for choosing Samsung. ^Jecca
It filters
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The filter works perfectly. It was difficult to remove and install.
I would recommend this to a friendNot bad!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Life on this needs to expend they just don’t last long time!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Lovac,
Thank you very much for your review of one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day!
^Rodel
water filter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This filter works good and it also fits good and it was a good price.
I would recommend this to a friendFrig Filter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Required genuine product; however, rather pricey purchase.
I would recommend this to a friendGood filter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good filter. However,nthe old filter is hard to take out from refrigerator.
I would recommend this to a friend