Customer Ratings & Reviews
- Model:
- HAF-CIN
- SKU:
- 11835463
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the product's excellent water quality, ease of use, and overall strong performance. They also appreciate its straightforward installation, good fit, and compatibility with specific refrigerators. While some customers find the product to be overpriced, there are generally no reported issues with leakage.
This summary was generated by AI based on customer reviews.
Great for fridges
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product.. Hopefully it works the way it supposed to
No, I would not recommend this to a friendEasy to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Authentic Samsung product. I am pleased with how fast and easy it was to replace it.
I would recommend this to a friendNot worth having
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased my Samsung refrigerator because of the brand name--great reputation in electronics. Although we love our refrigerator in general terms, the filter has no value. We live in San Antonio, TX where the water is hard. Even with a water softener, an extra (external) in-line filter, the Samsung filter adds no value. We tried just the filter without the extra in-line filter and prior to the water softener and you can see particles floating in the water. Luckily we now have reverse osmosis. We will not buy a replacement filter at $40.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for reaching out and sharing your feedback about the water filter in your Samsung refrigerator. I understand you're having an issue with the water as some particles are floating in the water. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001875/ to guide you on the water dispenser issue.
Another link you can check is this one https://www.samsung.com/us/support/answer/ANS00060149/ on how to replace the water filter in your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144276381.
-Noraina
Only filters we buy for our Samsung fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We always go to Best Buy for our filters and never have a problem
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend this product. I little difficult to install
I would recommend this to a friendWaterfilter leaks after install per instructions
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My filter has a failure to communicate to my Samsung Frig. The connection point on the filter is dead center however the 'male' connector in my frig is more top center. This is causing water to leak everywhere inside my frig. Not sure if this a filter model change, something broken in my frig, or poor QA/Design. Either way about $50 misspent.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Lockedathome, I see that you have some concerns with with installing your new Samsung Water Filter and know that can be a task. I want to provide you with information sure to get your unit operating properly. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001852/
If you need additional assistance, we can help via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143835035. We thank you for joining our Samsung community. ^Brad
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good filters and reasonably priced. Would def recommend
I would recommend this to a friendFilter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my fridge as a replacement. Very satisfied.
I would recommend this to a friend- Cons mentioned:Leakage
Had nothing but trouble it leaked all over my floo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It leaked all over the floor would never get a refrigerator with this filter
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you were experiencing an issue with your Samsung Refrigerator. I would love the opportunity to change that. When changing the water filter you always want to make sure you turn the water off to the fridge before changing the filter. If the issues still persist, please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142478550. We thank you for being a part of the Samsung family. ^Brad
Not a good idea
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't recommend automatic subscriptions. They can't be cancelled on-line. Tried twice with 2 different support agents and is still shipped anyway.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello RobertL,
We understand how you feel about the water filter automatic subscription.
We suggest contacting us via the options below to speak with a live representative for further assistance.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using these filter for years, never let me down.
I would recommend this to a friendclean filter water but
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is perfect for the samsung refrigerator water. but the refrigerator itself i would say is 1/5 i've had the refrigerator for 5 years and within the first 2 years it was freeze up and not work, i actually had to break off the back of the inside wall so it wouldn't freeze. ice maker does not work, and the water dispenser is now not giving water. do not buy the refrigerator
No, I would not recommend this to a friendGood product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased this filter few times and will continue
I would recommend this to a friendGood filters
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good filters for my Samsung refrigerator fit perfect
I would recommend this to a friendIt fits and it works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad this necessary item is always available at best buy
I would recommend this to a friendReally easy to install filters
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! bought the 2 water filters for a great price.
I would recommend this to a friendGreat Filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is genuine samsung water filter for refrigerator.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for the 5 Stars, Varun. ^Lo
oem best fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.tired of aftermarket look alikes. excellent water flow.
I would recommend this to a friendWater filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kind of pricey, but always good to get a deal on a two pack.
I would recommend this to a friendGreat filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great filter and I highly recommend for a compatible fridge.
I would recommend this to a friend