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Customer reviews

Rating 4.7 out of 5 stars with 10698 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 10,698 reviews
  • Pros mentioned:
    Water quality
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    It's a filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing filters water when installed in your fridge. It's pretty expensive. They are cheaper on Amazon but last time I ordered one there Amazon sent me the wrong one. Or maybe my wife ordered the wrong one. Whatever buy it at your local Best Buy, don't risk a fight with your wife.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Jake,

      We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. It warms our hearts to know that our Samsung Refrigerator and filters are part of your family now. We recommend that you replace the water filter every six months for better quality water. The refrigerator's water filter light will let you know when those six months are up and should be reset after changing the filter. We understand that our product is a little expensive, however, you won't regret the quality of water that will be produced. We will surely notate your feedback about this matter for better products in the future.

      I highly recommend clicking these links for a basic troubleshooting guide for future reference:
      Proper guide in replacing the water filter:
      https://www.samsung.com/us/support/answer/ANS00060149/

      You may also use this link for regular maintenance of your refrigerator's lifetime:
      https://www.samsung.com/us/support/answer/ANS00079481/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/

      If you need further assistance, please reach us through the following options:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144317961

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Filter for refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation, easy to read instructions and very durable once installed. Make sure you reset the settings on your refrigerator display and empty enough water after installation.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    fits and works as designed by Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Items liked this when it affects health, taste, water pressure, when you consider the fraction of the cost over a year and how much you paid for your refrigerators the cost is not significant.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    This is a great filter that produces alpine water

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung filter For my refrigerator will allow you drink water from your water supply . It will allow you save from buying bottle water. It is a little pricey but we’ll worth it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks so much for the 5 stars, Babygirl! ^Jecca Samsung

  • Pros mentioned:
    Water quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great product and easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is a little up but is a good quality and easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    George

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the filter. It is very hard to find most of the time but it works well after making two trips to find it at two different stores.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung water filter is very easy to take out the old and put in the new replacement filter. We love having the filtered water in the fridge as our old fridge didn't have a filter. The filter cost is a bit pricy but it's worth it to us.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Filter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and easy to fix in my fridge.Thanks i love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Water filter

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use and replacing it. Like that it had reminder sticker to prompt change.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Effective water filter for Samsung Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using these water filters for several years and they effectively filter the water so we don't need filters on our Keurig. Plus we have great tasting drinking water!

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Fits Perfectly in our Samsung Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We learned early on how important it is to use a genuine Samsung replacement filter for our Samsung refrigerator. We are very thankful that Best Buys carries these. Be sure to follow the directions exactly.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    I would recommend using this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We get our water from a deep well. This water filter is a necessity as it works incredibly well in filtering out the impurities for our ice maker of our Samsung. When we change it out, it's amazing what the top of the old filter looks like.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Water Filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. No issues. Replaced in about 1 minute.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Refrigerator water filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Water and ice taste clean. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Filter replacement.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the filter I needed, was going to buy an off brand (not Samsung) but figured I'd stick with this one and it works great with the fridge.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there KimrJ, congratulations on your new Samsung Water Filter. We thank you for choosing Samsung and being a part of our community. ^Brad Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Can't go wrong with OEM filters

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a newer fridge and I'm not willing to take a chance using after market filters. They don't make them easy to remove as I always have to use a pliers to turn it. Filters work great.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Better than generic

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water tastes much better with this filter than the generic replacements.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Easy replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right product for the job. Easy to install. Working well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Purchase for replacement

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this for my refrigerator filter replacement. Never any problems. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Water quality

    Rated 4 out of 5 stars

    Easy To install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Water taste great. I love drinking water.

    I would recommend this to a friend