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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 10711 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 385 Showing 7,681-7,700 of 10,711 reviews
  • Rated 5 out of 5 stars

    filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the filter works well and lasts for the time indicated on the label.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works just as it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no issues with water filter pressure using the Samsung brand and this is the one the Geek Squad Technician and waterline installation team recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is an a+, they always show the customers courtesy. I have not had trouble finding the items I am looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta have them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our Samsung refrigerator but the water filter apparently goes out pretty frequently. Well, okay. Got to have the filter, just glad they were available at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service and fast i can said some bodies.WE can back

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Water quality

    Rated 5 out of 5 stars

    Easy to install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It was easy to install. The water taste great!

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 3 out of 5 stars

    Seems to do the trick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't noticed any strange particles or tastes in my water or ice, so it's doing it's job well. Seeing as it's pricey for the replacements, I'm hoping to get an ample amount of usage from the two that came with the purchase of the fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The real things makes a difference

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried off brands before and even older Samsung filters with mixed results, but the ones from BB always seem to work perfectly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A bit pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon has filters for about 1/3 the cost of this one. But if you go by Samsung's manual, if you go with any other filter, it could void the warranty. Maybe when the warranty runs out I'll use generic. Nothing wrong with the filter itself, though. Lasts around 6 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These filters always fit correctly and don't leak. If your ice maker quits working, get one of these new filters and it may fix it! It did with mine!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely buy this product again. This is my fourth excess purchase. We change it once a year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Filters water

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does it's job. Easy to install and water flows more freely after installing. I know there are cheaper versions of this out there, but I'm not sure of their quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Refrigerator Filter

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was hard for me to remove the old filter and replace the new one. Filters seem to be a little expensive, but they do last about six months.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Pretty good filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty good filter. It is a little pricey, though. It lasts for 6 months. So you are required to use 2 per year. When you change the filter out, it does leak water for several days after you dispense water.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Hvnlylight,

      Thank you for sharing your experience with us and your satisfaction is our topmost priority. We are glad to hear that you are satisfied with our products. We also apologize for the leaking water, for this water dripping may happen when air is trapped in the water line after a water filter is replaced or the fridge has recently been installed. We understand that our product is a little pricey, however, you won't regret the quality of water that was produced. We will surely notate your feedback about this matter for better products in the future.

      I highly recommend clicking these links for a basic troubleshooting guide for future reference:
      Proper guide in replacing the water filter:
      https://www.samsung.com/us/support/answer/ANS00060149/

      Leaks from the refrigerator's water filter
      https://www.samsung.com/us/support/troubleshooting/TSG01001852/

      You may also use this link for regular maintenance of your refrigerator's lifetime:
      https://www.samsung.com/us/support/answer/ANS00079481/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/

      If you need further assistance, please reach us through the following options:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144313057

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 5 out of 5 stars

    Filter Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product gets 5 stars; however, I had a very hard time removing the old filter. Just don’t have enough strength in my hand. Also hard putting the new one in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Filtragua

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very useful to get pure water, for many things like drinks, juices, and cooking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator for entire family.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. Great compartment access for the entire family. Small drawer compartment is perfect for snacks for my grandchildren to reach. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Water filter

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first time i buy this kind of filter but they was alot of help in the store to help me find thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this for awhile, then switched to an offbrand that was cheaper. The off brand caused leaking so I went back to this. I've had no issues with any of these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to replace!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great that Best Buy carries this water filter for the refrigerator we bought there several years ago. Convenient to purchase, and easy to replace!

    I would recommend this to a friend