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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 10711 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 394 Showing 7,861-7,880 of 10,711 reviews
  • Rated 5 out of 5 stars

    Samsung - water filter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several samsung products. This filter keeps my fridge running like new. Great price for this replacement filter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always bought this filter for the 2 refrigerators that I bought from BB. The replenish options is helpful.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    filter

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok product does what it's suppose to but i will say way over priced. i actually found the same item for 3 times less.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Eez34,

      We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. It warms our hearts to know that our Samsung Refrigerator and filters are part of your family now. We recommend that you replace the water filter every six months for better quality water. The refrigerator's water filter light will let you know when those six months are up and should be reset after changing the filter. We understand that our product is a little expensive, however, you won't regret the quality of water that will be produced. We will surely notate your feedback about this matter for better products in the future.

      I highly recommend clicking these links for a basic troubleshooting guide for future reference:
      Proper guide in replacing the water filter:
      https://www.samsung.com/us/support/answer/ANS00060149/

      You may also use this link for regular maintenance of your refrigerator's lifetime:
      https://www.samsung.com/us/support/answer/ANS00079481/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/

      If you need further assistance, please reach us through the following options:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144400108

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 5 out of 5 stars

    Mrs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was difficult to install for us the first time but our son did the second one with no trouble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy, happy me!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we needed for our new refrigerator. Now I know where to get it. Happy, happy me!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install and worked the first time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to find help in the appliance area of Traverse City Best Buy. Once help was found selection was easy and out the door an on to the next shopping adventure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go on line for reset instructions.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to replace. Make sure you reset your filter replace indicator after. It helps to turn the water off before replacing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great filters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last filter I buy online was leaking so bad trice tech had to come in replace the second time.now I expect to pay more get a better product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shape is different from the previous model I bought - HAF-CIN - but it still works. Price-matched for a better deal.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your feedback, chrisk. ^Lo Samsung

  • Rated 5 out of 5 stars

    Required part is working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always clear cold water when needed. Don’t need to replace every month

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always buy a filter for our fridge. This is a good brand. We have 2 on the fridge, one on the line and the other connected to the fridge itself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remove the Cap!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I learned the hard way to always remember to remove the cap on these filters before installing. Yes, they will fit with the CAP ON! Be warned!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great filter for my Samsung fridge and the price is worth it for the use of a couple of months it last.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exact replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked that I could search the store location inventory to find out the exact item replacement was in stock at the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Debated between going third party and sticking with Samsung. One of the few filters with the certifications for filtration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard to push in to refrig.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like what the product does, however, it is too hard for me to get in and out of the refrigerator. I always have to have my husband do it for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ideal match for Samsung Refrigerator

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected for about 300 gallons; Make sure you have the correct model, as several models look similar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Water filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great water filter...sometimes difficult to find....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This filter works as it is supposed to work. The toughest thing about it is the water flush that needs to be done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Certified

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Samsung certified product for multiple models, easy to purchase online if unavailable on site. Easy pickup in store.

    I would recommend this to a friend