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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 10711 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 401 Showing 8,001-8,020 of 10,711 reviews
  • Rated 5 out of 5 stars

    another great best buy item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great and ice maker works much better with new filter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right filter

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product arrived on time. Best Buy is always known to sell original stuff and the filter was no exception

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though l have to change it so oftenly it is a must because it purifies everything so well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate this filter as it allows me to have cold, filtered water. Glad to have the water filtered but also cold!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job and works like it’s supposed to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would buy again A+ The water has no bitter taste as other brands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A filter already came with the fridge I purchased, but the Best Buy representative was able to price match an extra one I bought to have on hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge Refills

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for my refrigerator refill! I will be buying more for sure!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must have if you have a Samsung Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a Samsung Fridge then you will probably be needing these on a regular basis. We have replaced ours several times (a bit pricey for a filter). Works well but if and when the fridge gives up, I will look for one that takes a less costly filter,

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The original filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought second hand filters and by far the original by Samsung is the best one. Doesn't leak and lasts longer. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge water filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need the item glad I found the last one works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Filter

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful items which need eve day important best filters for Samsung fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Filter

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge Filter was the right size and worked great in our Samsung fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The filter I had when I first bought the refrigerator numbers didn’t match but it works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this product in the past and continue to purchase this filter for my refrigerator. It last a long time well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Pretty good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a pretty good purchase. It was very easy to install. I just wish they lasted longer than six months!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Sims6j,

      We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. It warms our hearts to know that our Samsung Refrigerator and filters are part of your family now. If the water filter only lasts less than 6 months, this may happen depending on the quality of the water in your area and the amount of water you dispense, you may want to change the filter more or less frequently than the light suggests. We will notate your feedback about this matter to improve our products in the future.

      I highly recommend clicking these links for a basic troubleshooting guide for future reference:
      Proper guide in replacing the water filter: Reset the water filter light.
      https://www.samsung.com/us/support/answer/ANS00060149/

      You may also use this link for regular maintenance of your refrigerator's lifetime:
      https://www.samsung.com/us/support/answer/ANS00079481/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/

      If you need further assistance, please reach us through the following options:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144351464

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    regularly buying from bestbuy and last for 6 months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    long lasting filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i highly recommend buying OEM filters because they last a lot more longer than other branded filters. and i also recommend price matching.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. I have been using this filter without any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always use authentic samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the generic fridge filters and they always go bad within two months but the Samsung filters last at least six months!

    I would recommend this to a friend