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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 10711 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 405 Showing 8,081-8,100 of 10,711 reviews
  • Rated 5 out of 5 stars

    Good Brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new filter for our refrigerator & the brand was Samsung so we make sure to match up brands to ensure proper functioning.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    does a little filtering

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my problem with this product is i am stuck having to buy this and its expensive one source only would like a little competition where i could get a better filter for my money

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Water filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great in my Samsung fridge. Best Buy had the best price compared to other local stores.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best place to get a Samsung refrigerator filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Samsung refrigerator filters are sometimes difficult to find. Best Buy always has them when I need them!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Easy To Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to install. That being said I am not sure if I really needed to replace it. Samsung does not have an exact science on when to replace the filter. A little expensive.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello,

      Thank you for reaching out and sharing your feedback about the water filter in your Samsung refrigerator. We are glad to know that you were able to install the water filter so easily. I do apologize if you were not advised when to replace the water filter and I know you find it expensive. We are here to help.

      We recommend replacing the water filter every six months. The refrigerator's water filter light will let you know when those six months are up and should be reset after changing the filter. I understand you find it expensive but rest assured we guarantee that it gives you clean, filtered, and freshwater.

      To help you with this, I am providing this link https://www.samsung.com/us/support/answer/ANS00060149/ to guide you in replacing the water filter in your Samsung refrigerator.

      I also recommend watching the video on this link https://www.youtube.com/watch?v=ADl9sxfPADE to guide you on how to replace the water filter in your Samsung refrigerator.

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Your reference number is 1144287616.
      -Noraina Samsung

  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price. Will last about 18 months given 6 months per filter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy on water filters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed new water filters for my Samsung Refrigerator and found Best Buy Online offered the best price on my filters!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stick with the original product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried the HomeDepot substitute before. It did not work well. I switched back as a result and have not had any problems since!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fit and works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't sure this was exactly the same model as original as the numbers were slightly off, but it fit my Samsung 30" fridge.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Water Filter Samsung Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    too expensive on a recurring basis. Need a cheaper option.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We want to get you assisted with the water filter, Richard.

      We know how important it is to have clean, ready-to-drink water. Please read the details about replacing the filter in your fridge.

      We highly recommend using a Samsung brand water filter for your fridge to avoid leaks and damage to your refrigerator. It is ideal to replace the water filter every six months or up to 300 gallons used. It's like spending $6.67 monthly or every 50 gallons of water.

      For reference, please visit these links.

      Replace the water filter in your Samsung refrigerator:
      https://www.samsung.com/us/support/answer/ANS00060149/

      To order a replacement:
      https://www.samsung.com/us/home-appliances/home-appliances-accessories/refrigerators/haf-cin-refrigerator-water-filter-haf-cin-exp/#specs

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1145886820) to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Availability great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased fridge at Best Buy and it is nice to get the filter there. The price is in line with other stores.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would highly recommend it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth while product for enjoying ice and water from your refrigerator. Not too hard to install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Filter Fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The filter works, but sometimes it is tough to tell if it fit correctly

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Genuine Replacement Filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised, this is a genuine replacement filter. Has two O-rings instead of one like on other filters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lsmsmdfkmojeinme ine einejq3jihb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    msjiif f hf nb fkqeoiqhqegqj ;feneh qejknioh38g3qe fl;QFoq4hr3n

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than generic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm on well water and had used the generic filter before. This time I did the Samsung and water is much clearer. Worth the extra money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Water Filter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was in stock and check out was right around the corner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent water filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These water filters are great. Best buy always have them at a great price, plus they price-match other major retailers!

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 3 out of 5 stars

    Ok product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to go back to the store after purchasing my new whirlpool fridge. The filter that came with the fridge was faulty. So far so good, no complaints thus far with the new filter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Wish replacement light on fridge was based on water usage, not time elapsed.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for sharing your thoughts and ideas about the water filter, Lookingforquiet! Samsung values your opinions. ^Jecca Samsung