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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 10712 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 421 Showing 8,401-8,420 of 10,712 reviews
  • Rated 5 out of 5 stars

    sales rep very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sales rep was very helpful and knowledgable about the product like Best Buy for most of my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, last longer than expected and we drink parents of water throughout the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits and works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy genuine Samsung filters for my fridge. Best Buy always has them in stock.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      How refreshing! Thank you for choosing Samsung. ^Lo Samsung

  • Rated 5 out of 5 stars

    Always in stock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It last for awhile,,it's a little costly but i love it,,,it's always in stock,,easy to find at best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t mess with off brand buy these ones no problems fair price on auto ship

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Water filter

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and very good good prand and very good brand price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much improved water taste

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water is much more economical and environmentally using a filter instead of purchasing bottle water

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home water filter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price for a hard to find filter. Best Buy always has it in stock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really like this product. Pretty easy to install.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really wanted to get the 3 pack of filters but they were not available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety first at great price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent deal for the best product to shop with convenience and ease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Filter for my refregerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value for this filter at best Buy is very competitive. Always available when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best price and always in stock At Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These filters are pretty standard. They are more expensive in other stores. Best Buy always had them in stock too.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Original Filter Exact Replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This filter is the same exact one that came with the refrigerator. I have tried less expensive models and wasted money because the water didn't taste as it had with this branded filter. Why use a filter that is not removing the bad stuff, effectiveness cost money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the customer service when I made the purchase of the water filter for my refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always use Samsung accessories for Samsung product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the other name brands. Doesn't leave an after taste

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Works as Intended but Expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this water fileter because it was the name brand and I wasn't sure I could trust the generic filters but it's very expensive.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello BabaL,

      Thank you for reaching out. We will take note of your feedback as this helps us improve more especially on the quality of the products we offer.
      About the water filter in your Samsung Refrigerator.
      Replacing the water filter in your fridge helps keep your water tasting fresh and helps to prevent odors. Your Family Hub panel will notify you when it’s time to change it, which is about every 6 months. First make sure you purchase a genuine Samsung filter made specifically for your fridge model. You can find replacements on Samsung.com. When you’re ready to replace it, turn off the water line to the fridge, drain the waterline by running the dispenser, and then turn the old filter counterclockwise to pull it out. After you insert the new filter, turn it clockwise to lock it in place, and then turn your water valve back on. All that’s left is to run the water for a few minutes to flush it and reset the replace filter alert on your fridge.
      https://www.youtube.com/watch?v=jqKv2qwO_hk


      For further concerns, you may reach us via the following option.
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us


      - Reference ticket number: 1144313240

      ^Ross Samsung

  • Rated 5 out of 5 stars

    Refrigerator filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed product and works as expected. Good price also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy To install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time we had to install the filter which is required for our refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WATER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is great. It's easy to use and the instructions are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an American who thinks that clean water is important, I purchased this fine water filter for my refrigerator.

    I would recommend this to a friend