Customer Ratings & Reviews
- Model:
- HAF-CIN
- SKU:
- 12312329
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the product's excellent water quality, ease of use, and overall strong performance. They also appreciate its straightforward installation, good fit, and compatibility with specific refrigerators. While some customers find the product to be overpriced, there are generally no reported issues with leakage.
This summary was generated by AI based on customer reviews.
Good filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A very good filter and price is affordable also I wi recommend this product
I would recommend this to a friendGood filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install but wish it lasted more than six months
I would recommend this to a friendGreat filter. Works for six months.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This filter works for six months no matter how much I use it.
I would recommend this to a friendGood filter.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The filter for my refrigerator has been doing an excellent job.
I would recommend this to a friendOn time and ready for installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is going to last a manufacturers long time making....lol
I would recommend this to a friendSamsung Products
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Samsung products! Entire kitchen is Samsung!
I would recommend this to a friendGood water filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Filters well for my Sansung refrigerator. Keeps water fresh.
I would recommend this to a friendSamsung filters
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to change this filter every 6 months. I have a Samsung fridge.
I would recommend this to a friendFridge Water Filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have to replace the water filter for our Samsung fridge every 6 months. Always in stock at Best Buy or they ship it to you free.
I would recommend this to a friendNothing like Fresh Clean Water
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gotta love having that ice cold clean water coming from your fridge.
I would recommend this to a friendFilter works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This filter works well but is difficult to change.
I would recommend this to a friendCompetativly priced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best price found for this filter. Excellant customer service.
I would recommend this to a friendGreat filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took a while to run water thru for light to go off .
I would recommend this to a friendLasted longer than expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Filter lasted nearly 8 months. Need to buy another one.
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great product and worth the purchase. It was an easy purchase
I would recommend this to a friendGlad they always keep it stocked.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The staff was very helpful in locating the item I needed
I would recommend this to a friendGreat for a beginner, love it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are very nice and helpful, ever time I go in to the store.
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First time fridge owner but it seems like my fridge indicates to replace the filter every 3-4 months. Filters are going to cost more than the fridge soon.
I would recommend this to a friendGreat water filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will buy this water filter at bestbuy again. Great service
I would recommend this to a friend- Cons mentioned:Price
Only lasts 6 months and costs too much.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It should last longer and cost less. It costs over $100 a year for filters.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Myrn,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. It warms our hearts to know that our Samsung Refrigerator and filters are part of your family now. We apologize for the inconvenience of the water filter only lasting less than 6 months. This happens depending on the quality of the water in your area and the amount of water you dispense, you may want to change the filter more or less frequently than the light suggests. We understand that our product is a little expensive, however, you won't regret the quality of water that will be produced. We will surely notate your feedback about this matter for better products in the future.
I highly recommend clicking these links for a basic troubleshooting guide for future reference:
Proper guide in replacing the water filter: Reset the water filter light.
https://www.samsung.com/us/support/answer/ANS00060149/
You may also use this link for regular maintenance of your refrigerator's lifetime:
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/
If you need further assistance, please reach us through the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144351565
Thank you for choosing Samsung. Have a great day.
-Trisha-