Customer Ratings & Reviews
- Model:
- HAF-CIN
- SKU:
- 12312329
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the product's excellent water quality, ease of use, and overall strong performance. They also appreciate its straightforward installation, good fit, and compatibility with specific refrigerators. While some customers find the product to be overpriced, there are generally no reported issues with leakage.
This summary was generated by AI based on customer reviews.
Good product for what is does.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Easy to install. Seems a little expensive.
I would recommend this to a friendFor kitchen
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always buy this item for my fridge, never had problem.
I would recommend this to a friend- Cons mentioned:Price
Samsung water filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Water filter fits my Samsung refrigerator. It's a bit pricey but it works.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Savymom,
Thank you for reaching out. We will take note of your feedback as this helps us improve more especially on the quality of the products we offer.
About the water filter in your Samsung Refrigerator.
Replacing the water filter in your fridge helps keep your water tasting fresh and helps to prevent odors. Your Family Hub panel will notify you when it’s time to change it, which is about every 6 months. First make sure you purchase a genuine Samsung filter made specifically for your fridge model. You can find replacements on Samsung.com. When you’re ready to replace it, turn off the water line to the fridge, drain the waterline by running the dispenser, and then turn the old filter counterclockwise to pull it out. After you insert the new filter, turn it clockwise to lock it in place, and then turn your water valve back on. All that’s left is to run the water for a few minutes to flush it and reset the replace filter alert on your fridge.
https://www.youtube.com/watch?v=jqKv2qwO_hk
For further concerns, you may reach us via the following option.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
- Reference ticket number: 1144313516
^Ross
good water filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this water filter is a good option if you don't want to buy those bulky 5 gallons water containers.
I would recommend this to a friendBrand response from Samsung
Posted .We really appreciate the praise, Aguila! Thanks so much for the great review! ^Mae
This is very easy to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use and we have been using for years!
I would recommend this to a friendGreat brand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love best buy, I love everything I purchase there
I would recommend this to a friendA must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely buy the Samsung model, not an imitation.
I would recommend this to a friendTrusted Samsung Filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I felt secure in buying this filter since it was made by Samsung for my Samsung refrigerator. It did not disappoint.
I would recommend this to a friendWrong one given.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product ok but when i got home i notice the sales associate gave me the wrong one after showing her a picture of the one i was looking for.had to make a 2nd trip back to store.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Good filter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does excellent job filtering. I have hard water and this filter does excellent job with it.
I would recommend this to a friendBrand response from Samsung
Posted .Hey Butch, I am delighted to hear that you are enjoying this filter. We are happy to have you as part of the Samsung family. ^Michelle
Good product and easy to obtain
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have been buying filter for years. Easy to obtain,
I would recommend this to a friend- Cons mentioned:Price
Filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the refrigerator so that filter is a given. I just wish they weren't as pricy.
I would recommend this to a friendBrand response from Samsung
Posted .Hi cefm,
We appreciate you taking the time to leave us a review on your Samsung water filter. You made an excellent choice for your refrigerator. We understand that the water filter is a bit pricey.
If you have any questions and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144318148
^Rainly
Always buy the name brand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung parts are a priority for my Samsung fridge
I would recommend this to a friendJust what we needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product requires frequent changing, not too bad of a thing, but for the price, I wish it lasted a little longer.
I would recommend this to a friendWater filter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This filter works good in our Samsung fridge. We wish it lasted longer.
I would recommend this to a friendIt works for 12mos then we get a new one.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works for 12mos for us but Best Buy is more expensive than going on line to Samsung. We support locally.
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good filter for the Samsung refrigerator works well
I would recommend this to a friendUse Brand name, generic will damage system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If system is damaged warranty is void USE brand only
I would recommend this to a friendClean water for days
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product/alternative to the OEM for the price. Direct install, no mods
I would recommend this to a friend- Pros mentioned:Ease of use
Great filter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The filter worked great. There was no problem replacing it. Already have second one on hand. I would recommend this filter to family and friends.
I would recommend this to a friend