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Customer Ratings & Reviews

$35.99
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The comparable value is $49.99

Customer reviews

Rating 4.7 out of 5 stars with 10713 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's excellent water quality, ease of use, and overall strong performance. They also appreciate its straightforward installation, good fit, and compatibility with specific refrigerators. While some customers find the product to be overpriced, there are generally no reported issues with leakage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 496 Showing 9,901-9,920 of 10,713 reviews
  • Rated 4 out of 5 stars

    Only filter that fits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a little expensive for having to replace it every 6 months

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that you will be need for all the time. Good price and fast delivery.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fairly good, but won't last long as promised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The indicator light on the Samsung fridge lights up in less than 5 months, even we don't use it a lot at all, (only for ice-making and occasionally drinking). Don't know whether it is the problem on the filter, or the problem on the fridge itself. But the filter is expensive.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi abc123,

      We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. It warms our hearts to know that our Samsung Refrigerator and filters are part of your family now. We apologize for the inconvenience of the water filter only lasting less than 6 months. This happens depending on the quality of the water in your area and the amount of water you dispense, you may want to change the filter more or less frequently than the light suggests. We understand that our product is a little expensive, however, you won't regret the quality of water that will be produced. We will surely notate your feedback about this matter for better products in the future.

      I highly recommend clicking these links for a basic troubleshooting guide for future reference:
      Proper guide in replacing the water filter: Reset the water filter light.
      https://www.samsung.com/us/support/answer/ANS00060149/

      You may also use this link for regular maintenance of your refrigerator's lifetime:
      https://www.samsung.com/us/support/answer/ANS00079481/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/

      If you need further assistance, please reach us through the following options:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144351752

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 4 out of 5 stars

    Works Fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. It doesn't do anything special but it is effective.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed it for new fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed the filters for new fridge that we purchased

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water taste does not much different than OEM filter..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It s okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It s a good Canada maybe need to learn more how to manage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In stock at Best Buy, did not have to travel all over the place.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always use this brand for my refrigerator. Good product.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Fridge filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Product is as expected. I’d suggest this to anyone needing a filter.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Does a great job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far the best water filters I’ve tried. They don’t leave a residual taste in your mouth.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for water quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal, for the type of product needed. Staff did great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cancel subscription

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop sending this!!! Cancel this order, l, we have cancelled it 1 1/2 years ago. We no longer have refrigerator and have moved. !!!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      To better assist you with cancelling a subscription, please contact Best Buy's customer service department at (888) 237-8289. They are open 24 Hours a Day.

      They can either answer your question or transfer you to your local store to answer your specific concern.

      Leo Samsung

  • Rated 4 out of 5 stars

    Water filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, been buying it since bought my new refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Was easy to install even without turning off!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product for replacing water filter for Samsung refrigerators. Very easy to install; no need to turn off water.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Excellent for water lovers.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived early, packaged well, easy to replace and it makes the water and ice taste really good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fit and availability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never sble t get these any where else. Great service

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item does its job as it should. Like all filters it is a bit pricey but still cheaper than having water delivered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the better product i used for my appliances

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a necessary item if you have a fridge that needs it replaced

    I would recommend this to a friend